Add a user forgot password link

Avatar
  • updated
  • Closed

Needed a link/option on the login page for users to reset their forms authentication password. .

Duplicates 2
Need ability for non-admin users to reset forgotten passwords

Need a way for non-admins to reset forgotten password

allow users to unlock their account

It would be nice to have a way for the users to unlock their account by answering a series of questions that they have stored answers to. Possibly not only unlock the account by have them reset the password when they answer the stored questions.

Pinned replies
Avatar
0
Sean White Team Member
  • Answer

This functionality already existss, see here for more information:
Reset your password - ConnectWise


In order to reset your password without an administrator, these three conditions must be true:

  • An internal user source is enabled
  • The internal user source has at least one user
  • The internal user source has at least one user with a valid email address

If these conditions aren't met, you won't see the Forgot Password? link.

Avatar
1
anonymous
  • Planned
Avatar
1
Cooper

It would be nice if there was a Forgot Password option. +1

Avatar
1
Avinash

Much needed feature. Give an option to the end user to reset or request password reset.

Avatar
1
Trevor Watson

YES PLEASE!  I take a lot of calls from clients we have connected because they forgot their password.  It would also be nice if we also had an option to unlock someone if there were to many failed attempts at login. 


So yes PLEASE add a feature to recover password via e-mail.

Avatar
1
JohnS

The absence of a "forgot password" function means the admin has to go in and "reset" the password when the user should be able to request it. I can't recall any system I've used in the last couple of decades that didn't have a password recovery option.

Avatar
1
Stuart Landreth

This is most definitely needed. We are operating a system now with 100s of users.

Avatar
1
Steven Fitch

Looking to switch to ScreenConnect from LogMeIn with around 80 users currently and password resetting by users would be a must for us.

Avatar
1
Ben Petersen

Planned 2 years ago? Why is this not in development or implemented?

Avatar
0
Ben Petersen
Quote from anonymous

Planned 2 years ago? Why is this not in development or implemented?

Avatar
0
Trevor Watson

This is #1 on my top 10 list of things we need from this product.  ARG!

 Commenting is disabled

Top contributors

Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar