Considering for Future Release

Allow the change of time zone for cloud instances.

jfranzen 7 years ago updated by Moises Mejlachowicz 5 years ago 15 4 duplicates

Unable to pull the correct time for a triggered event like {event.time} and there is not way to change the time zone.

Duplicates 4
Pending Review

having the date an hour out makes it harder for my accounts department to invoice due to accounts forgetting to move the time on an hour. Please fix this issue your software is brilliant.


Yes! Please add this feature! So confusing to see times in another zone.

Considering for Future Release

Keeping track of old events gets troublesome without accurate timestamps. Please add if possible. Thanks

Audit times need to be recorded as the host local time zone!!!!  I shouldn't have to figure it out myself.

yes I really need this I try to pull reports but they are all messed up because of the time zone 

This is necessary feature. When I registered to post this comment it asked me to populate my time zone.

We use the timed events aspect of this system as well as report based on connected sessions. I can't accurately report my companies timed events without the feature to have it meet my time zone EST.

Please add this ASAP!

Any update on this functionality? Emailed events have wrong time - causing issues when comparing to logs on outside software and equipment. 

Any Update on this, I Really Need It.

Looks like the audit query is basically fixed.  We are running version 6.9.21415.6956.  I just did a query the other day and I was able to enter a time range for the the audit query that matched the times listed in the host timeline in the Access panel (which are both in 24 hour format).  However, the audit query reported back the same times as the timeline of the host except in a 12 hour format. I can convert 24 hour to 12 hour or vice versa, so I'll take this as a resolution even if it did take them a couple of years.

It's much better than it was because I could never remember if it was off by 5 or 6 hours for us in the EST zone and had to guess what time to enter for a query to get the data I wanted.

I just migrated to the cloud hosted solution and now my emailed event logs have completely the wrong times. Why is this not fixed?

To be more specific the "Event.Time" variable does not give the same value shown in the UI. 

Please help adding that feature to the controlwise control product the product is marvelous but this feature is lacking