Copy and paste
We use SC extensively—every day, all day—and it’s become an essential tool in our workflow. Unfortunately, the copy-and-paste functionality has recently started causing significant issues. While this problem is relatively new for us, discussions in the forums suggest it may have been a long-standing concern.
Is there a plan to address this issue? Or are we facing the possibility that SC may no longer meet our needs?
Sean,
Appreciate all your efforts. Is there any official channel that this stuff is being communicated over? There are a lot of partners dealing with major stability and productivity issues. I'm hoping I'm ignorant of some channel through which to get updates as to status, but at the moment I'm watching Discord, Reddit and watching the output stream and download sites. Surely there is a better and more official way?
Fully understand the need to fix the vulnerability - but unforutnately doing so has caused a lot of fallout. We need CW/SC management to communicate with us as to when baseline functionality and stability will be restored.
Thanks again
Colin, I echo this. Here and Reddit have been my primary sources of information, and I received the security alert from BleepingComputer.com. Unlike the issues last summer requiring the certificate change, I received zero communication from Connectwise regarding what is considered to be a vulnerability with a CVSS score of 9.0, and Sean, while I know that's not on your end, I'm unsure why I received no e-mails regarding this vulnerability or other notifications. Communication is key to us, and lack of communication does not go unnoticed either, be it for the actual vulnerabilities, or the issues in the product and the timeline to fix.
Sean, I appreciate your following up with me here, just as I appreciate when someone from Connectwise follows up with me on the ScreenConnect subreddit, but unless there's an official channel I'm not in that sent out notices, the communication regarding this is of real concern.