Copy and paste

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We use SC extensively—every day, all day—and it’s become an essential tool in our workflow. Unfortunately, the copy-and-paste functionality has recently started causing significant issues. While this problem is relatively new for us, discussions in the forums suggest it may have been a long-standing concern.

Is there a plan to address this issue? Or are we facing the possibility that SC may no longer meet our needs?

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2
seguse

What is the status update on this one and what release will fix all the issues?

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seguse

Upgraded to the latest stable cloud version and things seem to be better. I'll keep testing and report back later.

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seguse

Nope. It still lags and locks up for 1-5 seconds when doing copy and paste.

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Thompson Jason

We have the same issue with copy and past of files or username and passwords. It does not work at all or the transfer so slow or the session crashes or freezes.
Another customer who uses the on-premis server has reported the same issue.
We desperatly need these two features as we offer support for numerous customers and the support teams are really up in arms about this.
Please please prioratise this bug fix for your next release... 
On Premis Version: 26.1.25.9592

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Armin_Schoepf
Quote from Thompson Jason

We have the same issue with copy and past of files or username and passwords. It does not work at all or the transfer so slow or the session crashes or freezes.
Another customer who uses the on-premis server has reported the same issue.
We desperatly need these two features as we offer support for numerous customers and the support teams are really up in arms about this.
Please please prioratise this bug fix for your next release... 
On Premis Version: 26.1.25.9592

its really sad that they are not able to solve such a heavy bug - its really a KO argument for Screenconnect.

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Sean White Team Member

Everyone, 
We are working through the clipboard issues and will begin releasing the fixes in our next releases.

26.3
This build is in Canary (stable cloud expected next week) and has the following fixes:

1) Copy/Paste of many special and non-English language characters through sessions are pasted as ? symbols
2) Clipboard copy/paste with Share Clipboard enabled in two or more active Host clients fails

The following fixes are planned for 26.4 pending testing (this will be available as a Canary build next week.
1) Mac to Windows connection disconnects briefly when using the snipping tool on the remote Windows machine
2) Pasting copied folder and subfolders using Windows Clipboard fails (small chance we can sneak this in 26.3)
3) When connected to a Mac guest and Windows Guest, repeated CTRL+C operations can cause a failure in the Mac guest client

Please let me know if there are any additional issues here that may be missing.

Thanks!

Sean

edit: Update status of copy/paste folder