Hi Mike,

Thank you for raising Feature Request with us. The Support sessions you are using to demo your product are meant to be temporary. So each time you require to join a new session you might want to create a new link instead of reusing the code.

Hi Rowena,

We are apologies for the issue you are experiencing. Please contact our Support team for the further investigation:

https://www.connectwise.com/services/support

Thanks for the quick response Joe. Kindly contact our Support team for further investigation:

https://www.connectwise.com/services/support

Hi Joe,

This issue was fixed in 20.3 build. Please recheck if you are on 20.3 or after build. You can also use below link to find the latest build to download manually:

https://www.connectwise.com/platform/unified-management/control/download

Hi Alan,

You can achieve this by creating a session group filter as 'HostConnectedCount > 0'.

Good Day !!

Hi Ibakerian,

This issue was fixed and implemented on 20.7 build. Kindly check the version your instance is on. You might want to upgrade your instance to the latest stable version. If you still face the issue after the upgrade, do let us know the error you get or anything which can help us debug the issue.

You can install the latest build manually from the below link:
https://www.connectwise.com/platform/unified-management/control/download

Hope this helps.

Hi Big E,

We do support Chromebook devices. Please go through the below article to understand more on this:

https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Chrome_OS/Control_a_remote_machine_from_a_Chrome_OS_device

Have a good day !!

Hi Glenn,

Thanks for the report. I just wanted to let you know that we are currently investigating this and cannot provide an exact ETA on when it will be implemented.

Hi Sean,

We're investigating the scope of work required to provide split screens for mac.