Virtual Screen driver similar to that used by MSTSC to eliminate screen resolution limits

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  • updated
  • Under Review

Older graphics cards restrict screen resolution. This is not a problem with the Microsoft Terminal Services client which uses a virtual driver and can display much higher resolutions.

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Keenan Wurth

We also have this issue with connecting to AWS Instance's.  With RDP we can easily connect to a remote server with no physical monitor and tell MSTSC to virtualize across all three 2k Displays at a techs workstation but with ScreenConnect (Control) we have no way of doing this....  

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Robby Hicks

WE simply can not use this product if the laptop lid is closed.

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Ran Hooper

I second this - in addition to the resolution I'm told the mirror driver is much faster as well, similar to TV or RDP. Slow connections are painful currently.

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JAJ

Yes, please develop this. A real pain to jump through 2 hoops to get useful resolution, instead of 1. This should have fixed as soon as it was spotted.

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Gary Emirkhanian

We just signed up for the service and paid for a full year of service, now I am wondering what kind of huge mistake that I just made.  We have many servers in a rack headless at a data center, this is a disaster.  Please fix it.

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Eduardo

Had Control for a day and I this is a big issue for us...

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Tom Bolick

Are we any closer to this?  I want to provide remote login via "control" and I have to set up real displays on those remote devices.  Especially if I want more than 1 display.  Why not just let me create a virtual display for screenconnect?

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PJ Teching once again

Adding my voice to this. It's understood that this is a remote support tool and thus the flexibility to remotely support nearly anything is a must. 

That said, we have only seen this be a problem with discrete GPU's with Displayport right now. Most of the machines we support are onboard DP and do not have this problem. 

Can't we just send a trigger to the OS / GPU to activate output?  There must be a better solution than RDP or dummy plugs.....

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Scrabble

For a tool that is supposed to provide remote access, it is crazy that the function doesn't even work properly all because a laptop might be closed.

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Stefan

While working to solve this please have a look at another RDP feature request:

https://control.product.connectwise.com/communities/1/topics/448-ability-to-initateuse-an-rdp-session



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