Older graphics cards restrict screen resolution. This is not a problem with the Microsoft Terminal Services client which uses a virtual driver and can display much higher resolutions.
Still hoping this issue gets resolved. It has been years already. Also, has anyone of you heard about Gacha Life? I'm an anime lover and I heard that this game is a must try. From what I gathered, you can choose a character and customize it depending on your preference. After that, you're free to explore its anime-like world. I'm excited to try it and maybe invite some friends to play it with me on PC: https://chrome.google.com/webstore/detail/gacha-life/bidldpedmamenefcipmhojmhjohmblnl
Very anxious to see this rolled out. Currently still having to use Microsoft RDP connections that allow for higher resolutions since 800x600 resolution is not doable for most remote server-work; would much prefer using ConnectWise ScreenConnect once this is implemented.
Customer: Is it fixed yet?
Support: .... Um.. Right after i find a way to change your screen resolution.
Customer: It looks fine on my end. It works with our remote control software perfectly fine.
Support: Can we do a remote session into your computer and then back into the server? I sure hope this doesn't go down at night.. No way we could fix this system.
I have yet to come across another remote access tool that cannot connect to headless systems... this is happening more and more with the work force going remote. Now that CW has acquired Continuum, and with the recent decision to kill the LMI interface/tool in July, the timer is ticking... ConnectWise, YOU NEED TO GET A MIRROR DRIVER IMPLEMENTED BEFORE KILLING LMI! We need to be able to connect to headless
Thanks!
//ray
well, at long last, I found a solution to this ongoing problem. PAY ATTENTION CONNECTWISE!
link here: https://www.amyuni.com/forum/viewtopic.php?t=3030
but since I am sure this will be the workaround for another 6+ years, and that link will probably die, here are the details:
Amyuni has a virtual usb display driver, available here: https://www.amyuni.com/downloads/usbmmidd_v2.zip
unzip that file, open an admin command prompt, go to the folder where you unzipped it all and run:
and then:
now you can select a resolution other than 640x480, because there is a virtual monitor that screenconnect can see.
EDIT: I've found that this doesnt survive a reboot, but is repeatable, so at worst it could be scripted upon startup. I am sure someone else will find a better way to invoke this on demand.
(if that usbmmiidd_v2.zip link dies, search for virtual display drivers. if that doesnt work, message me and i'll post it somewhere accessible)
We started using those but stopped on our 50th box. We have a lot of headless nodes.