Looking for an ETA on Mac M1 client / processor support

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Is than an estimated release date for the Mac M1 client?   The current client installs sucessfully, but never registers in the control panel.

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Universal installer for ConnectWise ScreenConnect

Are there any plans to offer a universal installer that works natively on both Intel and M1 (without needing to install Rosetta)?

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Sean White Team Member
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All, I wanted to give an update on this. We have finished scoping out the work required and will soon be scheduling the work. I can't give a firm date on when this will be available yet, but will update when the work is nearing completion.

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felipe

All Intel-based programs will cause more power usage. So we are actively eliminating any Intel-based programs.

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Ben Delville

Any update on this?

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Derm

Very disappointing that we are more than 18 months from the update saying to install Rosetta 2, yet there has not been even a post from the company.

Also, if the Client software for connecting FROM a Mac to anther Control agent is easier, please do that at least.

Tidd.

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information

I've not posted anything about this issue for several months, but I also find this very disappointing that a native install for the M1 chip hasn't been delivered.  Fix this please! You're letting a good product fail in a big way... 

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Sean White Team Member

We are actively investigating our options for the M1 chips, but have not yet determined the best path forward. 

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Derm

My remote connection issue could be resolved by simply publishing the iOS application for iPad and allowing install on Apple Silicon. 

So many missed opportunities. 

Todd. 

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Bort
Quote from Sean White

We are actively investigating our options for the M1 chips, but have not yet determined the best path forward. 

Apple makes it sound like it’s as simple as a recompile. It’s taken you almost two years to figure out how to compile the agent for Apple Silicon? Even Microsoft is releasing an AS version of Teams at this point.

The best path forward is to support Apple Silicon, I really don’t understand what else you could be considering.

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Ben Delville
Quote from Sean White

We are actively investigating our options for the M1 chips, but have not yet determined the best path forward. 

How's the progress on this?

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Sean White Team Member
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-1
Sean White Team Member
  • Answer

All, I wanted to give an update on this. We have finished scoping out the work required and will soon be scheduling the work. I can't give a firm date on when this will be available yet, but will update when the work is nearing completion.



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