Looking for an ETA on Mac M1 client / processor support
Is than an estimated release date for the Mac M1 client? The current client installs sucessfully, but never registers in the control panel.
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Universal installer for ConnectWise ScreenConnect
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Sean White Team Member
All, I wanted to give an update on this. We have finished scoping out the work required and will soon be scheduling the work. I can't give a firm date on when this will be available yet, but will update when the work is nearing completion.
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I can assure you that there are no plans to drop Mac support.
I wish I could say we will have the updated app by a specific date, but that is just not possible; we have run into an internal issue with this issue but are actively working towards a solution.
we got all kinds of assurances about linux servers too..until you folks said nopers not doing it anymore..along with similar "issues" delaying progress for two plus years until you folks said nope. Given the track record...i will stay with you are preparing to move on from m-1,2,3 clients as they aren't a huge segment of the market anyway...the internal issues int his care..probably the venture capital owners now wanting to spend the money....
Sean White Team Member
All, I wanted to give a quick update. We are making some headway on the creation of the Universal Mac App, development is expected to wrap up in the next 2 weeks, then we will be doing significant testing. Once that's complete, we'll decide which version of the product we will include this in, but it should be a release in the September-October timeframe.
All, I wanted to give a quick update. We are making some headway on the creation of the Universal Mac App, development is expected to wrap up in the next 2 weeks, then we will be doing significant testing. Once that's complete, we'll decide which version of the product we will include this in, but it should be a release in the September-October timeframe.
Can you tell us what we're supposed to make of this development so far after the release of this chip? How is the public supposed to feel confident that you can Keep up with other changes within the industry when it took so long to get a reasonable response from you folks?
Can you tell us what we're supposed to make of this development so far after the release of this chip? How is the public supposed to feel confident that you can Keep up with other changes within the industry when it took so long to get a reasonable response from you folks?
no they cannot..and will not. their track record is when they do this type of thing their supprt of said devices is going to stop...it may take years..but it will die. it took them two years of this behaviour for them to drop linux servers. i bet mac m-series devices are next to die.
Sean White Team Member
Update:
This effort is currently in QA and is tentatively scheduled for our 23.8 release. I would expect the release will be available in late-October.
Sean White Team Member
Update:
The development and QA testing of our new Universal Mac Applciation have concluded and is included in our 23.8 release.
If you are interested in early access it is available as part of our Canary build for 23.8 which was released last week, stable release is tentatively scheduled for release the week of October 23rd.
You can learn more about our release channels here:
Change release channel for a cloud instance - ConnectWise
3 years is to long and clearly they don't give a crap. This is a deal breaker for me, I've informed my boss we need to swtich to another company for tools and to drop Connectwise Control, Automate, Screen connect.
Are there any plans to offer a universal installer that works natively on both Intel and M1 (without needing to install Rosetta)?