Looking for an ETA on Mac M1 client / processor support
Is than an estimated release date for the Mac M1 client? The current client installs sucessfully, but never registers in the control panel.
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Universal installer for ConnectWise ScreenConnect
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Sean White Team Member
All, I wanted to give an update on this. We have finished scoping out the work required and will soon be scheduling the work. I can't give a firm date on when this will be available yet, but will update when the work is nearing completion.
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At this rate, it's better to look for alternatives; any technology company that leaves their clients hanging for 3+ months on something critical to them makes it abundantly clear that they don't care.
At this rate, it's better to look for alternatives; any technology company that leaves their clients hanging for 3+ months on something critical to them makes it abundantly clear that they don't care.
This is only one example of the 'you get what you pay for' approach from ScreenConnect. They fit the bill for us but are a constant pain.
This is only one example of the 'you get what you pay for' approach from ScreenConnect. They fit the bill for us but are a constant pain.
Yep, especially after the Linux fiasco. That took a few years off my life. It's not worth it.
They ended support very shortly after I contacted them, ensured it was going to be supported, bought a new Linux server, decommissioned Windows entirety, then had to re-do everything to host on windows again when they ended support. It was the singe most time consuming, expensive, and stressful migration in my tech career to date.
given that they are working on a new platform solution at the moment, i don't expect that the existing suite of products will receive anything more than security updates. i haven't seen any notable changes on the labtech or screenconnect stuff for years.
all new development work is being done on the new platform. from last time i checked it hadn't yet reached feature parity.
Hi All,
Please reach out to Support if you're continuing to experience issues with M1 machines. I'm currently coming to you live from an M1 Mac on Monterey and have zero issues with the agent crashing or the other issues reported above. We'd love to troubleshoot as needed. Thanks!
On the latest stable version, Consent to Control doesn't work anymore. I tried on Mac OS Catalina, Big Sur, Monterey and Ventura. Intel or M1 it doesn't matter.
Sean White Team Member
On the latest stable version, Consent to Control doesn't work anymore. I tried on Mac OS Catalina, Big Sur, Monterey and Ventura. Intel or M1 it doesn't matter.
This has been resolved in the latest 22.10 release:
22.10.11109
you are falling behind more..now the m2 is out and another variant will be out soon. you have had more than ample time to prepare for this. The last we saw an answer like this you abandoned linux support. Be honest with us..do you intend to actually do m1 support or is this the final nail int he coffin for apple support on SC?
Are there any plans to offer a universal installer that works natively on both Intel and M1 (without needing to install Rosetta)?