Host desktop client that is not browser based
Partner requests for a desktop-based client for connecting to sessions.
Partner requests for a desktop-based client for connecting to sessions.
see - ScreenConnector extension
Have a utility that you can launch from your desktop that will allow you to join sessions instead of logging into ScreenConnect from the browser
ConnectWise Control should offer a software (agent) that technicians can install on their local PC to bring up a list of available unattended support computers. I currently use this feature in GoToAssist every day. It seems "clunky" to have to log into a website to get to the unattended computers.
So, i'm new to ScreenConnect and, so far, love it, but...
coming over from years with Logmein I really REALLY like their Logmein Client app where I can see all my clients and just click to log in. very convenient and a quick view of everything... WITHOUT having to log into the website every time, etc. etc.
just give it to me now, please :)
After Trialing Remote access I want to give feedback and some features request
1. Technicans console should be different application
2. chat between technicians in session and outside in console
3. client grouping and share permission in Remote Access.
This would be great. If there was some way to integrate this into LabTech's user system, so that techs can remote in using a desktop app without needing screenconnect-only accounts, that'd really be a huge help.
Check the forums for a program someone made, I believe, called ScreenConnector.
3. client grouping and share permission in Remote Access. >> this features already in screenconnect
You got My concept? Its something like Bomgar Representative console, but Please donot change mobile client its very good, Better than bomgar too
a native windows mac and linux client that show a list of all hosts on click and allow one click connect to hosts, and notify tech when a new support request connects. client should live in the system tray and have option to remember screen connect info and auto login. policies to disable the remember password feature should be available for those who need that added security. This client needs to be tolerant of disconnecting networks as well.