The Ability to set the screen resolution when connecting to a device

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  • updated
  • Completed

When you connect to a server the screen resolution can be quite small and there is no way to change the default window size, having the ability to change or set a default connection resolution size or control it in the session would be very helpful, it is very frustrating when you are viewing a sever at 800x600 when you have 1920 x 1080 monitor.

Duplicates 4
Add better handling of high resolution Host and low resolution Guest connections

Partner has a high resolution monitor and is connecting into a session where the console output is a lower resolution. He is able to stretch the session to make it larger, but it becomes pixellated and grainy. Please update the client to improve handling of this situation.


CW#7691899

Add feature to provide high resolution access to headless systems.

It seems that if the HDMI connector isn't connected or there is no monitor plugged in when I connect from Screenconnect it was giving me a small black square and it wasn't working at all. Then I changed the drivers to use Microsoft Basic Adapter and I am limited to 800x600 or 640x480.


I really can't use that remote PC on a 800x600. Is there a way to get higher resolution with ScreenConnect? Maybe you have a special monitor driver i could install or anything else? When I connect via RDP, it uses a special video driver that allow me to be on 1920x1080.

Screenconnect Display Driver

I have Screenconnect installed on a virtual machine, this computer is not conencted to a monitor or anything, so its just using the windows default display adapter, with a resolution of 1024x768.


It would be nice if there was a screenconnect display driver of sorts, so i can set a "virtual resolution" with the VM.

Change resolution temporarily to match connecting machine

I'd like the ability to temporarily change the resolution of the targeted machine to match the controlling machine. For example, I often connect to customers that have large 27" 4K displays from my 15" laptop with 1366x768 res. This results in seeing their full screen on mine and everything is very small. I can change the zoom, but that makes it difficult. The only solution i have right now is to change the resolution on the target machine and hope i remember to change it back b efore i disconnect.I'd like the ability to set a pre-determined resolution and have it change to that when i connect and change it back to what it was before after i disconnect.

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4
anonymous
  • Under Review
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Eileen Murphy

Very important feature/necessity that has yet to be made available. This has caused many issues for my client who is using this and I am looking at alternatives as well.

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Dan Van Fleet

This is a huge problem for me too.  I came from TeamViewer where it was simple to change the resolution of a headless server.

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4
anonymous
  • Roadmapped
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Sean Keown

As long as this is only an option. I would hate for it to change the screen resolution of some of the systems i support as it will crash our apps.

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Steve Sexton

Since we cannot change the resolution could the default be something bigger than 800x600?  Even 1024x768 would be most helpful.

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Brian Ga

Yeah, Steve makes a great point. At least give us 2-3 choices. This has been a hassle for years...

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1
Brad Mitchell

I am able to go into the computer/server and select the display settings, Then Advanced Display Settings and change the resolution there. Worked for me.

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1
Eric Frace

Brad, does that computer have a monitor attached? This issue is specifically for headless machines.

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Brian Ga

Welp, did SC fix it and Brad just dropped a hint or has this been like that all along that everyone missed for the last 3 years? 


It does seem to solve my issue on a headless VM.



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