The Ability to set the screen resolution when connecting to a device

Avatar
  • updated
  • Completed

When you connect to a server the screen resolution can be quite small and there is no way to change the default window size, having the ability to change or set a default connection resolution size or control it in the session would be very helpful, it is very frustrating when you are viewing a sever at 800x600 when you have 1920 x 1080 monitor.

Duplicates 4
Add better handling of high resolution Host and low resolution Guest connections

Partner has a high resolution monitor and is connecting into a session where the console output is a lower resolution. He is able to stretch the session to make it larger, but it becomes pixellated and grainy. Please update the client to improve handling of this situation.


CW#7691899

Add feature to provide high resolution access to headless systems.

It seems that if the HDMI connector isn't connected or there is no monitor plugged in when I connect from Screenconnect it was giving me a small black square and it wasn't working at all. Then I changed the drivers to use Microsoft Basic Adapter and I am limited to 800x600 or 640x480.


I really can't use that remote PC on a 800x600. Is there a way to get higher resolution with ScreenConnect? Maybe you have a special monitor driver i could install or anything else? When I connect via RDP, it uses a special video driver that allow me to be on 1920x1080.

Screenconnect Display Driver

I have Screenconnect installed on a virtual machine, this computer is not conencted to a monitor or anything, so its just using the windows default display adapter, with a resolution of 1024x768.


It would be nice if there was a screenconnect display driver of sorts, so i can set a "virtual resolution" with the VM.

Change resolution temporarily to match connecting machine

I'd like the ability to temporarily change the resolution of the targeted machine to match the controlling machine. For example, I often connect to customers that have large 27" 4K displays from my 15" laptop with 1366x768 res. This results in seeing their full screen on mine and everything is very small. I can change the zoom, but that makes it difficult. The only solution i have right now is to change the resolution on the target machine and hope i remember to change it back b efore i disconnect.I'd like the ability to set a pre-determined resolution and have it change to that when i connect and change it back to what it was before after i disconnect.

Avatar
0
Eileen Murphy

Not that I am aware of.

Avatar
0
Duane Briggs

I agree with you all that the ability to remotely control the resolution of a machine would be nice, and I have commented previously the same. I think this feature is a needed addition to Control.


I will say that we have installed headless display adapters on all of the machines without a monitor that we control. These run less than $10 on popular online retailers and come in HDMI and DisplayPort options. They give us the ability to select any resolution we would like to display when we log in. This doesn't help machines with fixed or security-locked resolutions, but still solves the majority of our resolution issues.

Avatar
6
Corey Logsdon

Roadmapped. Are there any updates to this feature?  Fairly hard to convince users to use control over RDP when they can't accomplish any work in an 800x600 resolution workspace. 

Avatar
0
rZtech

2020 around the corner and this is still an issue

What in the world is going on? 

Avatar
1
Kyle Hamburger

Please get this going ASAP! I cant believe other lower end products support this, but Control does not. This has been a problem and was requested over 4 years ago!

Avatar
1
The Computer Guys

4 years and not even a reply... come on people!

Avatar
0
David G

4 years and still not implemented. Unfortunately, this is usually the Control speed. It takes always many years time until a Feature Request is implemented. Its really sad. The product would be so good.

Avatar
0
CFBDAVE

I just had this happen w/ the latest update.  Never did before.  I have a request into support on how to resolve this.  Will report back.

Dave

Avatar
0
Theresa Boss

This was roadmapped in September, 2018.  When can we expect this to be released?

Avatar
1
David Rice

This is a highly needed feature, why the delay in implementing it?  A computer with resolution set too low cannot be managed using ScreenConnect.  I have to connect to the computer using another method, or go to the computer physically, to change the screen resolution to make ScreenConnect work correctly.  So, if I have another means of connecting to the remote machine, tell me again why I need ScreenConnect?  Please implement this ASAP!



Top contributors

Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar