The Ability to set the screen resolution when connecting to a device

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When you connect to a server the screen resolution can be quite small and there is no way to change the default window size, having the ability to change or set a default connection resolution size or control it in the session would be very helpful, it is very frustrating when you are viewing a sever at 800x600 when you have 1920 x 1080 monitor.

Duplicates 4
Add better handling of high resolution Host and low resolution Guest connections

Partner has a high resolution monitor and is connecting into a session where the console output is a lower resolution. He is able to stretch the session to make it larger, but it becomes pixellated and grainy. Please update the client to improve handling of this situation.


CW#7691899

Add feature to provide high resolution access to headless systems.

It seems that if the HDMI connector isn't connected or there is no monitor plugged in when I connect from Screenconnect it was giving me a small black square and it wasn't working at all. Then I changed the drivers to use Microsoft Basic Adapter and I am limited to 800x600 or 640x480.


I really can't use that remote PC on a 800x600. Is there a way to get higher resolution with ScreenConnect? Maybe you have a special monitor driver i could install or anything else? When I connect via RDP, it uses a special video driver that allow me to be on 1920x1080.

Screenconnect Display Driver

I have Screenconnect installed on a virtual machine, this computer is not conencted to a monitor or anything, so its just using the windows default display adapter, with a resolution of 1024x768.


It would be nice if there was a screenconnect display driver of sorts, so i can set a "virtual resolution" with the VM.

Change resolution temporarily to match connecting machine

I'd like the ability to temporarily change the resolution of the targeted machine to match the controlling machine. For example, I often connect to customers that have large 27" 4K displays from my 15" laptop with 1366x768 res. This results in seeing their full screen on mine and everything is very small. I can change the zoom, but that makes it difficult. The only solution i have right now is to change the resolution on the target machine and hope i remember to change it back b efore i disconnect.I'd like the ability to set a pre-determined resolution and have it change to that when i connect and change it back to what it was before after i disconnect.

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Duane Briggs

+1 for us on this. Definitely need the ability to push the resolution to the headless machine.

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Sean Kelly

Another +1.  Servers are often attached to KVMs and it would be nice to at least have a few options to choose from.

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Eduardo

Big problem... need solution or might leave the app.

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Markus Nimocks

Changing the resolution by right-clicking and change resolution worked for us on a VM.  Not sure why a headless server would be any different but have not tested that. Also, if you then remote into the same session with Remote Desktop Connection Manager and it changes the resolution to the full screen, Screen Connect will remember what you had changed it to when you get back in with it again. 

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Duane Briggs

We added some 4k headless Display Port adapters to the machines. They were cheap, and they work great. It would be nice to have software-based solution for that though.

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Richard Chase

THis shouldn't be that difficult. Should be able to get the current screen resolution, then use powershell to set to the pre-configured screen resolution (or match host resolution) and then reset to current after disconnecting. 

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Timothy P Jackson

I directly login to servers for almost all my customers and some customers have their security set so that I cannot adjust screen resolutions.  This is very annoying and time consuming when I have to scroll right/left/up/down in order to get to the necessary functions to support my customers. Again Super Annoying!

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Dan Caputa

I have to say I love this product but hate that I can't adjust the resolution like the rest of you. Its very disappointing to me that they are seeing all these comments and doing nothing about it. Please fix this for us. 

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2

Working on servers using ConnectWise Control with 800x600px resolution is very annoying.

RDP/RDS into the same servers gives me 1920x1080, or even 1920x1200px when I use such monitors.

So higher resolutions with ConnectWise Control should be possible, right?

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Lee Matthews

Any updates to this? 



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