The Ability to set the screen resolution when connecting to a device

Avatar
  • updated
  • Completed

When you connect to a server the screen resolution can be quite small and there is no way to change the default window size, having the ability to change or set a default connection resolution size or control it in the session would be very helpful, it is very frustrating when you are viewing a sever at 800x600 when you have 1920 x 1080 monitor.

Duplicates 4
Add better handling of high resolution Host and low resolution Guest connections

Partner has a high resolution monitor and is connecting into a session where the console output is a lower resolution. He is able to stretch the session to make it larger, but it becomes pixellated and grainy. Please update the client to improve handling of this situation.


CW#7691899

Add feature to provide high resolution access to headless systems.

It seems that if the HDMI connector isn't connected or there is no monitor plugged in when I connect from Screenconnect it was giving me a small black square and it wasn't working at all. Then I changed the drivers to use Microsoft Basic Adapter and I am limited to 800x600 or 640x480.


I really can't use that remote PC on a 800x600. Is there a way to get higher resolution with ScreenConnect? Maybe you have a special monitor driver i could install or anything else? When I connect via RDP, it uses a special video driver that allow me to be on 1920x1080.

Screenconnect Display Driver

I have Screenconnect installed on a virtual machine, this computer is not conencted to a monitor or anything, so its just using the windows default display adapter, with a resolution of 1024x768.


It would be nice if there was a screenconnect display driver of sorts, so i can set a "virtual resolution" with the VM.

Change resolution temporarily to match connecting machine

I'd like the ability to temporarily change the resolution of the targeted machine to match the controlling machine. For example, I often connect to customers that have large 27" 4K displays from my 15" laptop with 1366x768 res. This results in seeing their full screen on mine and everything is very small. I can change the zoom, but that makes it difficult. The only solution i have right now is to change the resolution on the target machine and hope i remember to change it back b efore i disconnect.I'd like the ability to set a pre-determined resolution and have it change to that when i connect and change it back to what it was before after i disconnect.

Avatar
0
Tony Fernandez

At this point it's clear Screenconnect doesn't take user feedback seriously and it's time to move elsewhere. Anyone got any suggestions?

Avatar
0
BC3

Needs to be fixed.

Avatar
1
Awade

Can you imagine trying to do work? Most third party applications just don't work or the windows stuck at a larger size. This server is headless, I have attended and physically plugged in a monitor and set resolution at a decent, but soon as monitor is removed goes back to this.

You absolute clowns that you have still not come up with any solution for this.

Avatar
0
Jason Turenchalk

https://www.amazon.com/s?k=hdmi+dummy+plugs&ref=nb_sb_noss_2


These dummy HDMI plugs might help if you have an HDMI connection on the computer/server you are connecting in to.  It emulates a full 4k monitor.

Avatar
0
Jason Tenpenny

You should be able to just right click on the desktop and go into display settings and set a resolution. This has been working for me. I'd still kind of like to see a button in the SC app to switch between common resolutions kind of like how TeamViewer has, but the functionality right now is definitely livable.

Avatar
1
Darius Family

I'd love to see this feature too. Most other products I've tried have the option to set the resolution of the remote machine. 

For us, the issue is reversed from OP; We connect to machines with super high-res displays (Apple iMacs with retina displays) and if we connect from a regular HD monitor or laptop, the remote screen is very hard to read without zooming in. 

Ideally, this feature would:

  1. Allow the user to set a preference in the connection properties to automatically set the resolution on connect.
  2. Show a dropdown in the connection window toolbar that shows a list of resolutions, with a highlight on the resolution that closest matches the local machine for easy switching.

This would accommodate both scenarios (res too small or too high) and make changing very easy. 

Avatar
0
bmac

Any movement on this? I'm surprised this hasn't been addressed yet

Avatar
0
Terry

Wow!!!!

This is very disappointing. 


ConnectWise,

This has been requested for 4 years now. When will this be implemented?


Please monitor this request and communicate.

Avatar
0
Star Fox

I think this is the longest I have ever waited for a feature update.

Avatar
0
MikeD

++++1

Nothing works in Windows 10 Setup on a headless screen, I guess this is partly microsoft fault but the scrollbar moves but doesn't change the display so you cannot even see the screensize option



Top contributors

Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar