Welcome to our community!

Allow more customizations of the blank screen option

anonymous

9 years ago
updated 2 years ago
Completed

The software allows sending a black screen to the remote (actually its a text on a black background)
What if we can send a .pps file or a jpg,png or any other to relax the user while we are working at the background
and there should be a timer on the right down/up corner so that it will show us connection time like we have been connected for 03:11 ... and goes upward

for us this is a must feature cause we have plan to send a pps file that has ads in it and the technician information like our support team, their certifications etc...

Duplicates 3

Picture on the blank guest monitor

James Net Dr

We should be able to put a picture on the Blank guest Monitor instead of just Text

Custom background image on the guest machine for the duration of the remote session rather than just the default black

ross

Hi,

I've tried editing the colour of the background which appears on the guest's machine during a remote session but it doesn't seem to change. Ignoring this though because it was not my overall aim. I wished to use my company's background rather than just black as the desktop background for the duration of the session. I was told that this is not currently a feature but I feel it would be a good addition to the expanding customisation options offered by control.

I would appreciate it if you could look into this suggestion as it would be very useful for branding and also would ensure the guest is aware that someone is connected to their computer which therefore improves security/privacy for the guest.

Best Regards,

Ross Marlow

add a cutsom jpg or presentation that can be used instead of the black screen when the blank guest monitor is activated

Ryan

add a cutsom jpg or presentation that can be used instead of the black screen when the blank guest monitor is activated

Pinned replies

Sean White Team Member

2 years ago
Answer
Completed

ConnectWise Control 2023.2 Release notes - ConnectWise

Reply Link

Replies 25

Oldest first
Newest first Oldest first

Ryan

9 years ago

would also like options like the last connected time and the session period in that connection etc... so that the user will be relaxed and can be patient

Reply Link

TekSigns

9 years ago

the option to display a graphic as well as custom text and font ,size and color .

Reply Link

Mike Bannerman Team Member

9 years ago
Pending Review

Reply Link

anonymous

9 years ago
Pending Review

Reply Link

anonymous

9 years ago
Under Review

Reply Link

anonymous

9 years ago
Pending Review

Reply Link

anonymous

8 years ago
Considering for Future Release

Reply Link

hero

8 years ago

This has recently become an issue for us too, would like to be able to replace the words with a graphic, the count up timer is a addition but for us replacing the black screen with words with a graphic would be great.

Reply Link