We are actively investigating our options for the M1 chips, but have not yet determined the best path forward. 

We have an extension that performs this action for Access sessions, it will auto respond and send an email to the defined email address

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Productivity/Auto_Respond_to_Message

Free licenses are not eligible for support as outlined here:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/ConnectWise_Control_Free

It's unlikely that we'll be able to fetch this information outside of a session as the credentials are stored locally and not in the session or security database without a product change. This is a reasonable feature request and we will see what we can do in the future, but there is no guarantee when we may make this available.

Thank you for your request. It is important to note that the credentials are encrypted and stored locally on the end user's computer and are only accessible during that single support or access session. The password is never visible to the technician.. Given that, I don't know that we would be able to gather a list/report of machines with stored credentials, but we will review if it is possible.

Thanks for your request, after speaking with our Architecture team I have registered this request for future consideration.

The key concern is  that the product would have to become much more aware of the reverse proxy sitting in front of it in order to properly handle the traffic in a secure manner.

The Essentials menu option 'Send Keyboard Clipstrokes' is independent of the shared clipboard and will allow your hosts to send what is on their clipboard without making it available on the clipboard of the guest machine.

This means that you can disable the clipboard as described here: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/Essentials_menu/Clipboard_sharing_during_a_remote_session, but still be able to send the host clipboard to the guest machine.

As to the ability to clear clipboard upon disconnect, we have begun scoping this issue out, and I'd like to share some of the potential pain points we have regarding clipboard history in Windows 10 and 11

Clipboard history

•  Windows 10 and 11 have clipboard history enabled which stores a lot of clipboard information (you can see this by hitting Windows Key + V (defaults to ON)
• Can sync clipboards over multiple devices (defaults to OFF)
•  'Pin' clipboard items available in a menu when viewing clipboard history.
• Clear options in Windows settings clears everything across all devices EXCEPT pinned items

 Our philosophy has always been to be very careful when making a change that could impact the host or guest machine in an unintended way. In this case we wouldn't have knowledge of which clipboard content to clear; it would be very likely that we would be clearing information that was stored intentionally by the guest or the host, and affecting multiple devices.

That's not to say we won't do this, but would like to hear from our partners what they would expect the behavior to be if clipboard history is enabled.

Nathan,

We have found an issue that affects on-premise installation performance, cloud instances were not affected so we decided to release to the cloud first while the issue is resolved.  We hope to have a fix for this before the end of the week and will post the download as soon as it is ready.

Unfortunately there is not a way to only subscribe to stable release notifications.