Your comments
Sorry to hear you have run into these issues in the past.
The first issue you mentioned about reboot is being addressed, but because it is a bit of a risky change, we'll be releasing the fix in a release after the new update.
There is an OS level limitation that will reset the Media Projection permission when the device is rebooted, we'll be making a small change that will notify the user to set this permission on device reboot. If a user were to ignore this dialog, we'll not be able to record the screen until the permission is set, in this scenario the prompt will appear on the end user screen when a host attempts to connect.
Yes, unattended sessions should continue to work as they do now:
Set up unattended access to an Android device - ConnectWise
Update:
This effort is currently in QA and is tentatively scheduled for our 23.8 release. I would expect the release will be available in late-October.
We have started the app approval with the Play Store. Since this will require using the Accessibility functions of the device, we need to demonstrate that we are giving appropriate prompts to ensure that end users are given the chance to decline the setting. Since we had to submit a video, I figured I could share it here, it was created by my engineering colleague, Mrinal:
Accessibility_Permission_1.mp4 - Google Drive
We are making good progress here, so be on the lookout for some updates very soon for our beta testers!
UPDATE:
Code is currently in review and then will go to QA. Once QA is done I'll be sending out the link for testing. I think we have maybe 2 more weeks...subject to change but I am hopeful!
Unfortunately, Chrome does not behave well in backstage mode. Backstage is a limited console and not all applications will run or run well. Some partners have had success with portable browsers run from the toolbox, and the browser that we have found works best in backstage is Firefox, which is available on the backstage taskbar if it is installed on the machine.
If you are interested in Beta testing our Android application, please complete the following form, be sure to include your Gmail address!
As stated last week, I anticipate a beta build to be available by the end of the month.
https://forms.office.com/r/uV6P3Xb7Ad
Customer support service by UserEcho
No, see my post above from Tuesday