Take a look at the Guest Session Starter extension, it sounds like it perfectly fits your needs. Let us know!
Hi all, apologies for the continued delays. I've pinged our Freshservice contact again, she's supposed to be getting back to me with an ETA.
Hi! We do have the Selective Lock on Disconnect extension which could be used to achieve your overall goal, but thats assuming you "selectively" add the majority of your machines. I'd like to speak to you more about this, please reach out to firstname.lastname@example.org and we can setup a time to discuss how we can achieve your request.
Thanks for your feedback!
Hi all! Emailed Freshservice a bit ago, no response yet! Apologies for the run around and delays.
Check out the Desktop Notifications extensions in our Extension Marketplace. This extension enables desktop notifications for unacknowledged chat message, support session created, guest connected.
Customer support service by UserEcho