Hi there, 

If this is in reference to that in-app message that went rogue last week, I apologize about that! 

If that's not what you're referring to, you can always remove Access Management by disabling the extension: https://docs.connectwise.com/ConnectWise_Access_Management_Documentation/Knowledge_base/Disable_ConnectWise_Access_Management . 

Hey all, we just released a new extension that might help with this! It's called the Support Session Renamer, and it assigns a randomly-generated name to a newly-created support session. It uses two lists ("prefixes" and "names") to construct the support session name. You can also enter your own word lists in the extension settings.

Try it out and let me know what you think! We've got a bunch of ideas for adding additional features.

Hey all, we just released a new extension that might help with this! It's called the Support Session Renamer, and it assigns a randomly-generated name to a newly-created support session. It uses two lists ("prefixes" and "names") to construct the support session name. You can also enter your own word lists in the extension settings. 

Try it out and let me know what you think! We've got a bunch of ideas for adding additional features.