Your comments
Hi Kalebdienelt,
No, it is not possible to avoid the relay.
Caitlin
ConnectWise Control is FIPS-compliant but not FIPS-certified. Our Relay service is responsible for handling traffic to and from your ConnectWise Control server. All traffic is automatically encrypted with AES-256 block encryption and RSA provided by the Microsoft RSA/Schannel Cryptographic Provider. These particular implementations of the AES-256 and RSA algorithms have been designated as FIPS compliant for ConnectWise Control servers on Windows. For more information, see Microsoft's documentation on FIPS 140 Validation.
If you need an official compliance letter, contact Sales at controlsales@connectwise.com.
Hi Avinash,
Sounds like you'll need the .scapp file I referenced above. Click on the link to read more about how to send .scapp files through the toolbox.
Thanks!
Hi Jesse,
If you're looking to view archived information, the previous forum will remain read only. We're working on a replacement for the forum at this time that will be integrated with Connectwise University. I'll post more here when that new forum is live.
Thanks!
Caitlin
Customer support service by UserEcho