Once a cloud account admin or the on-prem equivalent has access to the forum, that user can give additional users or technicians access to ConnectWise University and the forums following the directions outlined in the Adding a User to the University documentation article here: https://docs.connectwise.com/ConnectWise_Documentation/001/100/030/010

Hi Jesse -- apologies. For on-prem customers, please send whatever email is on your account with ConnectWise.

Hi All, 

The new forum has been set up but we're still slowly on-boarding users. Please email pm@screenconnect.com with your Company name and cloud account administrator email to get set up. The previous forum is still up in read-only mode as an archive. 

Also, this forum is not available to Free users. 

Apologies for the confusion! In recent releases, we updated "Organization" to "Company". The same filter provided above works for Organization in this case -- that field is known as CustomProperty1. 

Caitlin 

Hi Edrabert, 

The Company field, available when building an installer, can be filtered into a session group using: CustomProperty1 LIKE 'ChangeMe', which 'ChangeMe' being the company name for each group. 

Hope this helps!

Caitlin