Your comments

The ability to toggle clipboard sync on and off from the host client has been registered as a feature request. Just want to add, though, that globally disabling clipboard capture is an app.config setting. On a cloud instance, you can download the Advanced Configuration Editor to access this setting. 

Hope this helps!

Hi Jeff, 

You can end and uninstall multiple agents from the host page simultaneously; checking multiple sessions exposes the option to end, uninstall, or end and uninstall multiples in the right hand column. Suggest implementing a session group of duplicates as described above, then clicking these duplicates and ending en masse. 

To be honest, we run into problems with partners accidentally ending or uninstalling their entire session list, so we don't want to necessarily make the ending process fewer clicks. We're investigating ways to make the ending or uninstalling process smoother for all use cases. 

Best, 

Caitlin  

Hi David, 

What sort of reinstallation are you performing? When reinstalling a client on the host page, there shouldn't be a second agent on your session list. Any additional information you can provide about the actions you're performing will help! We don't expect clients to be duplicating. 

Thanks!

In that case, we're investigating ways for the guest to prevent end users from connecting to their machines. That functionality, in combination with Auto Consent, may be helpful for your use case. We'll update once this feature is available.