Welcome to the ConnectWise Control Feature Request Portal

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Thank you for sharing your thoughts with us!

+14
Pending Review

Be able to disable user accounts without deleting

David T 5 years ago updated by CraigB 3 months ago 6

Need another checkbox

Image 529

+14
Under Review

Linux Client support.

RobAnderson 6 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 9

I want to be able to administrate my screenconnect host from my linux computer. I'm sick of having to download a .jnlp file every time i connect to a guest.  The security errors are irritating. I'm guessing switching to html 5 might help with this. 

+14
Under Review

Run a command as a separate / background process

cps 7 years ago updated by Patrick S 3 years ago 10

Running a client-side command via the Commands tab is limited not only by amount of output but also by time. In other words a command run at the prompt will be killed if it exceeds a web.config specified period of time (10 seconds by default). It is quite common to want to run a command that takes longer than 10 seconds. For example, I have a disk cleanup powershell script that I push to clients that can take 10-12 minutes to run. Changing the default timeout period in web.config is not a good solution to this problem, as the system essentially hangs waiting for the command to complete.


Suggestion: offer an option to run the command as a spawned / background process on the client, similar to running a program or batch script via the START or CALL commands (and suppressing the pop up of a command window on the client). Thus, the command will execute on the client without tying up the Commands tab. An additional enhancement would allow for capture of output to a log file and emailing the result to the technician upon completion of the command.



+14
Under Review

When Blank Screen is enabled, prevent the movement of the mouse cursor from appearing.

pchan 7 years ago updated by Danielle 6 months ago 14 1 duplicate

When Blank Screen is enabled on a host, it would be ideal for us to not show the mouse cursor and it's movement as navigate through their computer.

+14
Closed

Add iOS screen sharing with Unattended Support

Jan 7 years ago updated by Rishikesh Gajul (Product Manager) 3 years ago 6

Hello, I am currently using GoToAssist and Teamviewer for two different purposes and am considering ScreenConnect as a potential replacement. However, I know that Teamviewer will be supporting iOS screensharing but I do not know that Screenconnect will. If there are no plans to enable this feature in Screenconnect, then this will be a deal breaker for me.


Please add iOS screen sharing with unattended support. I am specifically looking at signing up with your Remote Access packages.

+14
Considering for Future Release

Ability to change time/date format in logs and console

Liam Bowers 7 years ago updated by Vlad Velciu 2 years ago 4

Currently set to MM-DD HH:MM:SS in the timeline and audit logs, give ability to set various formats for different localities. 

+14
Under Review

Two Factor Authentication on Join

Loyd Smith 8 years ago updated by CJTech 5 years ago 8

For PCI compliance it would be really nice to be able to ask for a GoogleAuth token upon connection to the client's machine. Currently we have to lock the user's computer and enter a password to login. This is a poor workaround as if someone were to hack our LabTech environment, they would have all these passwords anyway. It seems like it would be very simple to add a second GoogleAuth challenge each time you make a remote connection to a computer. This should work in all ConnectWise environments where you can launch a ScreenConnect session: ConnectWise, LabTech and ScreenConnect.

+14
Under Review

NinjaMSP integration

james 8 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 6

I originally posted here:


http://forum.screenconnect.com/yaf_postst10210_N-able---Ninja-integration.aspx


And was directed to make a feature request here. I and many others would love to see some integration with NinjaMSP. Like I stated in the original thread, I understand this might be a long shot now that you guys are under the umbrella of a competing product.


Having said that, I think if you're going to continue to offer Control as a standalone product it would be great for you to consider this integration as I believe Control is the a superior product when compared to Teamviewer (the integreated offering from Ninja).


Thanks!

+14
Considering for Future Release

Docker

Luca 8 years ago updated 4 years ago 11

I'm currently using ScreenConnect in a docker container.


( I've created this simple image: https://hub.docker.com/r/kenayagi/screenconnect/ )
It has been working well so far, but I'm forced to so some magic to correctly update it (read: run db update scripts manually after new pulls).


Any chance of getting official support?
It would be really great to have an official image directly from ConnectWise.

+15
Completed

Require 2FA only on new browser

Nick S 8 years ago updated by anonymous 7 years ago 17 2 duplicates

As with other applications that use 2 Factor Authentication, there should be a "remember this machine" checkbox so as to not prompt every time.