Welcome to the ConnectWise Control Feature Request Portal
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Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
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Thank you for sharing your thoughts with us!
Offer authentication via Azure AD
It would be useful to enable authentication to SC via Azure AD since most partners will likely have access to Azure AD via Office 365.
Further details here:
https://azure.microsoft.com/en-gb/documentation/articles/active-directory-authentication-scenarios/
Automatically adjust video quality based on bandwidth
Partner would like the Host client to detect low bandwidth/slow connections and automatically adjust the video quality down when necessary. They sometimes connect to systems with a max of 512 kbps upload speed, and are having to manually adjust the quality down, while the majority of their machines have enough bandwidth to fully support high quality.
CW #7897226
Dropdown items for organization when creating access session
When creating a access session, sometimes a user would type in the wrong name and therefore not show in the group they created for a specific name
Display join code on 'Waiting for guest'
It would be great if there was a way to display the Join code for the session on the status message that states we are waiting for a guest.
Add Setting to default Wake Lock to enabled on host Connect
Wake-Lock was added in 5.5. Partner requesting to be able to have this default to enabled. (CW-7599095)
Add ability to run tools as elevated from Host page
Partners would like the ability to run toolbox items from the host page in an elevated mode on the selected guest machine. Ideally this could run the same as the host client, with a right click option to run elevated.
AC:
1. Should be able to deploy tools and run as elevated from the host page without having to connect to the session.
Remember login and password information for mobile apps
Partners would like the mobile apps to remember user login and password.
User Story:
The mobile applications should have the ability to store the user and password information to make to allow users to more quickly access their host page.
Auto Logoff Windows session on Disconnect/Exit
We are looking for when a SC session ends or we exit, that the Windows session also get logged off. There are too many times where a SC session disconnects, and the next day someone goes to log into the server, everything is left off where the previous tech was. We need this to be clear when a user logs into the system.
Start in Backstage mode
Backstage is great and would love the option to start connections in Backstage mode rather than having to interrupt a user only to switch to backstage.
Country Block
Would like to be able to block login requests by country, or to simply allow specific countries to have access.
Customer support service by UserEcho
