Your comments

Hi Jason, 

You can pull a list of computers with agents installed using the Report Manager extension. You can build a grouped Session report which includes Name, GuestOperatingSystemName, GuestOperatingSystemVersion, GuestProcessorName, GuestMachineName, GuestMachineDomain, etc. and download as a CSV from that extension. You'll want to include the filter SessionType = 'Access' AND NOT IsEnded to include all machines that have an unattended access agent installed. 

Hi Liam, 

You can create a session group using the filter UnacknowledgedEventCount > 0 to create a dynamic group of machines with unread messages. Check out the filter reference for other session groups you can create. 

Hi joelcrburgess, 

Wanted to pass along our troubleshooting guide for blank screens. We are continuing to investigate fixes for these blank screen issues. Can you please provide relevant information about your servers, version number, etc.? 

Thanks, 

Caitlin 

We're working through the issues now, should be in preview in a few weeks, and stable a few weeks after that. At this time we don't have firm dates!

Hi Allen, 

We're planning to release updated mono in our upcoming 19.4 release. If you have a test environment and want a chance to test now, please let us know. Reach out to pm@screenconnect.com. 

Thanks, 

Caitlin