Your comments

Hi nfried, 

What Samsung tablet are you attempting to wake? I've found that our Galaxy Tab S4 can be woken from sleep using "Acquire Wake Lock" from the Essentials menu. I can also unlock the machine remotely by swiping up with my mouse in the host client. 


Thanks, 


Caitlin

Hi jgosnell, 

Have you tried the Note on Desktop extension? This extension can be edited from resource strings on the Appearance page and executed through the toolbox to your end users. More info here

Hope this helps!

Ah ok, I was able to find your support ticket. Sounds like you need to reinstall your host client. 


The easiest way to do that is through the Reset Host Join Method extension, which can be downloaded on the Extensions tab of the Admin page. After installing the extension, you'll click on your user icon and select reset join method. This will prompt you to download the installer again. 

Is this on an Access session or a Support session? If it's an Access session, you may need to issue a reinstall to apply the application icon changes. 

Hi Bfabricant, 


Can you give us a little more information about your request? You can change the system tray icon on the Appearance page under client resources by editing the ApplicationIcon16 string; more info here