Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
![](https://cdn.userecho.com/characters/82.png?1)
change the button text in the database maintenance tab to indicate that datbase maintenance will start immediately
change the button text in the database maintenance tab to indicate that datbase maintenance will start immediately
![](/s/cache/a3/5a/a35a6c7411ced2aad49cd598aac94459.png)
Add "IsEnded" reporting option for sessions to Reports API
From CW-7594073
When using the Reports Manager Extension in 5.5, there is no easy way to identify a session that has been ended using the options available. When creating extensions, sessions have the "IsEnded" property, which would be very helpful for the reports manager to be able to access, to be able to get reports on only those sessions that have not been Ended. This appears to be missing from the API itself, and not just the extension.
![](https://cdn.userecho.com/characters/82.png?1)
add the ability to change/edit .css files from a cloud instance
also would like dynamic themes that allow you to change web resources for each theme
![](https://cdn.userecho.com/characters/77.png?1)
Display a warning whenever an event triggers a ScreenConnect service to restart
I would like to request a warning dialog on save anywhere in the Admin area that would cause the server to restart its services.
We were recently working with support and a suggestion was made to change the Database Maintenance to help reduce our database size. Upon save all the Screenconnect services restarted and the database maintenance kicked off. We have now been waiting 2+ hours to regain access to our sessions.
-High Tech
![](https://cdn.userecho.com/characters/82.png?1)
place the techs name in the vidoe title when viewing an extended auditing video
to easily see the tech that was "hosting" the session in the video
![](/s/cache/9f/35/9f35b484cf7326ddd9083aa61484e77b.png)
Use custom URL for cloud with HTTPS - CW#7593854
Partner would like to use a secure redirect for his own hostname to point to his Screenconnect cloud server.
![](https://cdn.userecho.com/characters/82.png?1)
log email send failures from the ScreenConnect server
log email send failures from the ScreenConnect server
![](https://cdn.userecho.com/characters/106.png?1)
Ability to split multiple monitors into seperate windows
I'd like to have the ability to split multiple guest monitors into separate resizable windows on the host side like what LMI did. The ability to then remember that preference per machine would be helpful or at least make it a host-side user preference.
I waste a lot of time switching between remote monitors in order to get things to a readable size even on 24in LCDs.
![](https://cdn.userecho.com/characters/65.png?1)
Add 72x72 icon resource
Partner would like to add a 72x72 icon resource
User Story:
User has an Android device that supports 72x72 icons. Using our 48x48 option results in a fuzzy icon.
![](/s/cache/68/6a/686a46efa256c8a3ab8dc8edf17eb117.png)
Add two factor authentication to the cloud account page
Partners are requesting an additional layer of security on the cloud account page.
User Story:
A one time password option on the account page login would provide an additional layer of security.
Customer support service by UserEcho