Hi Bernard, 

In that case, you should use GuestLoggedOnUserName instead of 'User.' Here's our whole list of session group filters. 

Hi cyrus, 

There is a permission for ViewSessionGuestScreenshot that is separate from the ability to join an access session. Please review role permissions to make sure these permissions are set appropriately. 

Hi Imran, 

By adding your own robots.txt instructions in the Security Toolkit extension, you can help prevent search engines from indexing your ConnectWise Control site.

Hi All - The option to enable automatic HTTPS redirection is now available in the Security Toolkit extension. More information on how to configure is in the doc!

Hi Simon, 

Is this still happening? I tested on my Mac just now and only received a single error box for input_blocked. 

Hi Jacob, 

We did some internal testing, receiving a folder with 50k files and about 1GB in size, and only saw 2 total events on the timeline and no issues with instance performance. This was through the send and receive file utility, not copy and paste. Are you always copy and pasting or dragging and dropping instead of using the send and receive file utility in the host client? Any additional information will help us reproduce in house and get to the root problem. 

Thanks!

Caitlin 

The Android App needs the "INJECT_EVENTS" permission in order to inject simulated touch events into the device and the "READ_FRAME_BUFFER" to capture screen data. The app requests these permissions but usually the OS just denies the request. Once you've had the app signed with the platform key, the OS should allow this request, and allow full control.

Yes, the signed version of the app will then need to be installed. Unfortunately, yes, you will have to sign every subsequent APK, but the manufacturer platform key should work for all versions. Its just another step in maintaining the app in a custom setup.