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Thank you for sharing your thoughts with us!
email audit log using trigger
Would it be possible to setup a trigger to email someone the audit log (daily/weekly/etc)
Automatically purge stale computers from console
Please add some functionality that allows the automated purging of systems out of the CW console based on customizable criteria such as GuestInfoUpdateTime. Imagine a scenario where a company has 10,000 computer and all 10,000 computer were replaced. Your CW console would then have 20,000 machines unless someone manually deletes the original 10k computers, rather than them auto purging after a certain time period or criteria is met.
Software Installation Date on Software Tab
I would like to see the Software Installation Date next to the Version that is installed on the General View of a Workstation.
trigger notification based on consent given
Wanting to have email notification only for computers where consent has to be given to remote and whether that consent was given or declined.
F2A or mobile validation for each host connection
I have tested the product and it has some lack regarding the security role. If an attacker compromises a technician's computer with unattended access, they will be able to make connections to client hosts without issue. Missing is the option for each HOST to request a two-factor validation or through a mobile app for each connection.
Creating customer invoice from expenses on employee expense report
It would be great if once an employee expense report has been created/processed, a customer invoice could be generated for applicable expenses that are to be reimbursed by the customer.
Import Machine Description from AD
Is there a way to link the Client Machine Description from our AD Clients to the hostname in ScreenConnect?
We have several endpoints in our production facility that are used to display some sort of content, but the same user is used on those endpoints, to find the exact location of that endpoint I'd like to be able to do a search on it's description.
Web Maintenance Mode has different defaults than the Application Maintenance Mode
In the application maintenance mode, the default is to Ignore Alerts, but NOT Ignore Scripts.
In the Web setting for maintenance mode, it is set to ignore BOTH by default.
Can we please change the web maintenance mode to match the original application maintenance mode?
User Read Receipts
Is there anyway we can use the existing read-receipts from Microsoft 365 / Outlook to send read receipts through Manage? That way we know when a user has read the email?
Variable time limit on time based 2fa tokins.
Set the time deviation for time based 2fa to be variable so you don't repeatedly get refused when your phone time doesn't match perfectly with computer or server time. Verizon locks time about 20 seconds off from actual time and this causes a lot of bad 2fa codes. If we can adjust this variable to have some wiggle room this would no longer happen.
Customer support service by UserEcho
