A custom command like CustomCommand1 where we can edit a string of commands like Ctrl-Atl-Delete to a custom command, would be nice. 

I would like to see the option to transfer a toolbox file WITHOUT having it run automatically.  Often times there is a need to transfer the file, but run in through a command line with options or its simply not an executable but is commonly needed.  It would be nice if the guest would pop an explorer window with the location once its transferred (provides an easy way to open an command line to that folder).  All of these should be an option on the host client in the toolbox menu.

The SAML method requires you to declare the Connectwise app to Microsoft. I would like to be able to use SAML as my SSO method of choice. 

We have a lot of alerting platforms that use more than 1 email but it would be tidier to store all of the emails under 1 contact rather than only being able to store 3 emails under a contact

Request:

Generate reports that include the IP Address of the host/user that is connect to the session.

Usage:

To track accounts that are being shared and to see what IP addresses have been accessing which sessions/devices.

This is massive for cybersecurity as I just had an account get locked due to too many failed attempts from different IP addresses - internally and a different country. Being able to tell what sessions/devices the bad actor connected to will help file anything with authorities and to help mitigate unauthorized access concerns.

I'd like the ability to stop the automatic drop down menu function of the client control session window in this image circled in red.

I'd prefer these icons only be opened when I click on them directly, not when I just hover over them.

Hello guys!

We are about to push ConnectWise Control App to all our iPads/iPhones (about 800 devices) from ManageEngine DesktopCentral.

I'm trying to figure out .xml configuration file so we don't need to add manually company.screenconnect.com on each device.

It should be something like:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

          <key>serverURL</key> 

          <string>myServerUrl.myDomain.com</string> 

          <key>username</key> 

          <string>%username%</string> 

          <key>domain</key> 

          <string>%domainname%</string> 

          <key>email</key> 

          <string>%email%</string> 

</dict>

</plist>

Do you have your own sample configuration .xml file that we can use?

Thanks in advance!

In Connectwise Control - Access Tab - Build+, the URL to download exe, msi, pkg etc is publicly accessible to anyone that has that URL or "guesses" it. I would like the ability to not publish the installer publicly via the website. These installer files reside in c:\Program Files (x86)\ScreenConnect\Bin. We handle deployment of the installers internally only via admin tools and have no need to make them accessible externally.