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Thank you for sharing your thoughts with us!
Send an email notification when the network connection changes to a wireless connection
ConnectWiseControl.Client can read the following
Machine:
Operating System:
Processor(s):
Available Memory:
Manufacturer & Model:
Machine Product/Serial:
Machine Description:
Network Address:
Private Network Address:
MAC Address:
Send an email notification when the network ethernet cable connection changes to a wireless connection
ability to export software for all hosts
allow to export software to be exported for all hosts
How do I delete this account?
I no longer have any use for this UserEcho account and cannot find the place to delete. Please help me!
Disable one-time code required for DUO Push
Hi, I would like to have an option to disable one-time code required for DUO Push. Currently, I get a DUO Push but then it's still prompting me to input one-time code via DUO mobile app. Can you help to get feature roll out ASAP. Thanks in advance!
Enable/disable settings for specific users or computers
Is it possible to add a feature to enable/disable certain features from specific user or computer accounts? This would be really helpful instead of making these changes globally.
Received an email notication once user reply from CW Control chat
We wanted to received an email notification once the user replied to chat in screenconnect. We usually use the messages function to chat the end user without actually remoting into the machine. Its important to receive a notification once we received a reply from end user.
We have an extension that performs this action for Access sessions, it will auto respond and send an email to the defined email address
allow free users to use live chat support
at the moment free users can't use the live chat support and I don't find that fair
Free licenses are not eligible for support as outlined here:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/ConnectWise_Control_Free
idle time and idle time log out settings
Please add a feature to monitor idle time of users
Also idle time log out settings should be user specific and not global.
as an admin, i don't want lower setting. but for other users I want lower setting.
Extracting additional information from the guest ISP IP
Using a API like IpAPI.co to get additional information from our guest IP like Country, Region and City.
Add those information in the guest information tab and then be able to make group/Sub-group using those information.
We are a international compagnie and those filter would be EXTREAMLY useful for sorting.
Customer support service by UserEcho
