Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
build installer granular access
I would like for the build + installer to restrict itself to a drop down and at the end of the drop down put a create new option so the tech has to manually pick make a new client. Currently techs are typing and we are having duplicate entries with minor differences in spelling.
Horizontal mouse/trackpad scrolling for remote machines
In an ideal world, there'd be a possibility to pass through custom mouse/trackpad customizations to remote machines. Currently there doesn't appear that there's a way to pass even basic gestures (like horizontal scrolling) on remote machines. But in an even more ideal world, we'd be able to configure and deploy some custom gestures for zoom to pinch, switching desktops/windows, etc.
DelayedNotifier.DelayTimeSpanInSeconds
DelayedNotifier.DelayTimeSpanInSeconds - Max Time Allowed is 300 seconds (5 mins), would be great to have the ability to set the Max Time Allowed to something like 3600 seconds (1 hr) since some customers have internet that comes and goes therefore we get multiple emails a day from the same customer over and over as the pop offline, then online, then offline, etc. Thanks!
Custom Code LogOff
Setup a Custom Property to Logoff on Disconnect.
We currently have a LockOnDisconnect against certain clients, when a technician closes a session it will lock windows.
We are now looking to see if there is a LogOff option/Custom Code instead.
I would like the option to connect to Backstage without going through the desktop first and then changing the view.
Connecting to the user's desktop directly startles the user. I would like the option to connect directly to backstage so I can run some cleanup or PowerShell commands.
Use friendly name when connecting with Control from Automate
Would like the ability to change the name automate is passing to Control(Screenconnect) for a technician. Control allows for this but if connecting from Automate; it uses your username.
Add DefaultDocumentName to Advanced Config Editor for Cloud Instances
I would like to see the ability to modify the default page found under the setting "DefaultDocumentName."
In my on-prem instance I was able to edit web.config to have the default page be Login.aspx, which would default users to the login page. I'm unable to do that since migrating to the cloud.
Helper User Agent
Replace the User Agent in Helper (Internet Explorer) with a Chromium-based one.
This would implement the latest web functions
Add operating system/bios install date to the report manager.
I would like to be able to have the operating system/bios install date added to the report manager.
Customer support service by UserEcho
