Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
Lock screen on connect only if consent timer runs out - Access
Currently there's an option to always lock the screen when connecting to a session in Access.
It would be handy to determine if the screen should lock based on the consent prompt timing out.
To Delineate:
The screen should lock if the consent timer runs out and the agent should connect anyways.
The screen should NOT lock when the consent is given and the agent should connect as normal
and the Agent should NOT connect if the consent is denied.
Currently, there's not a combination of settings that allow this behavior.
add a feature request to be able to manually shutdown the cloud server Instance.
in case of being hacked in some way and severing all connection to the cloud server instance.
Add ability to automate installation of agent when joining device to Azure AD
Add ability to automate installation of agent for unattended access when joining device to Azure AD.
clipboard copy multiple hosts names highlighted
be able to retrieve the names of currently selected hosts from the clipboard
Lenovo Remote Control Functionality
Hello,
I'd like to request additional functionality when it comes to Lenovo tablets. Just found out that they only support screen sharing and *not* any control ability while running Android 10.
Accessibility Issue with Guest Session Starter
Hi there,
I'm the main IT guy for an organization that aids those who have visual impairments. I was testing my instance for accessibility and came across a pretty big bug that will affect the clients we serve. It has to do with the "Guest Session Starter". When I use my screen reader to test for accessibility, I use the TAB key to move between different links and buttons. When I get to the link/button to start a new session on my instance page, inside the guest session starter page my screen reader says "number link". Which means that the link is not accessible and our clients won't know what it says. If I press enter or space to activate that link, it does open the page for the client to start a new session.
The link text should be more descriptive than "number link". It should say "click here to start a new session". While it says "Start a new session" right on the page, this is only helpful for those who can see. For those who can't, "number link" means absolutely nothing.
How can this be fixed?
IT Glue Configuration Items integration or import
We'd really like to be able to either export or link all of the device information in Control with IT Glue. We have device names, IP address and now we also have information such as model and serial number thanks to a PowerShell script - lots of great data about the devices. Ideally we'd like to get this information out of Control and into IT Glue as a Configuration Item, simiilar to the way it integrates RMM systems to get device information.
View all users in the Sell Dashboard
Would like to be able to see all users in the Sell Dashboard, rather than just single user.
This would be useful for internal reporting.
Customer support service by UserEcho