We would like all Appearance settings to be group compatible rather than being set globally. This would allow us to change what the end users see depending on where they are located or who they are. I am not referring to app.config and Web.config just to be clear this is a separate topic. I would love for those to be compatible via group as well, however. 

Example: Some users are setup with a 30 second consent timer and 0 second consent timer (Creating explicit consent)
Instructions on the user end would appear different for both groups. FYI we use automate to apply different app.config settings on machines based on group. This could definitely be simplified by including group settings in control of course. 

Would like to have the ability to run multiple agents on a single computer.  Several sites have their own IT department running their own version of the agent and monitoring items.  We as an MSP also have custom scripts, monitoring and reporting but can't run two agents side by side on a single computer.  I had started a case but was told to put in a feature request as this is currently not supported.

thank you

What I currently have to do is File Transfer an MSI file and then install.  Would be nice to be able to do it with one button!

We are considering using ChromeBooks for a portion of our workforce that need computers on a temporary basis.  They are supplied with Computers from the Client but that can occasionally take months.  We wish to save some costs by using a less expensive laptop like a Chromebook since most work by these employees can be done in office 365.  But we need a way to administrate those Chromebooks. 

Need the ability for threat hunting and compliance to pull our portal logs via a secure API into our SIEM. Using standard json log format would be best if possible.

Anyone have a basic direction to go for me to create a webpage that would be able to call the Control API to run commands from the command box?  Basically a way for users to run scripts without having access to Control.

Use GRC.com SQRL (Secure Quick Reliable Login) to securely login in to screen connect.

More info can be found here: https://www.grc.com/sqrl/sqrl.htm

Initiating Connectwise support on-demand from Freshdesk was the reason we switched to Connectwise. This is a vital feature in our support, especially in tracking our call progress. Some support calls are accessed via the unattended access, which we loss the connection details associated with the connection. It would be great to be able to initiate the unattended access session from Freshdesk and have the session details imported back into the Freshdesk ticket.