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Thank you for sharing your thoughts with us!
change black out screen header
we should be able to change the name when controlling ppl screens and blacking out there desktop it says (connectwise control) admin should be able to customize the header
Integration with TeamDynamix( IT Servic Management system)
Please create a plugin for remote support integration with TeamDynamix platform. We want to be able to create a remote session within a submitted ticket request
Allow Meeting Invites to be customized to add external audio conference bridge information.
Would like ability to add third party conference bridge information. Nothing more than a text area to put the information in an email. Most individuals that i deal with do not have a mic or camera connected to there PC, so I have to send a separate email with an audio conference bridge that can my clients can use.
open user control panel or system preferences
button to open control panel or services on windows
automatically copy file on connect
upon a connection being established give the host the option of copying a file automatically to the guest. This would be perfect to copy the SOS agent to the user's desktop for example. I know any file or command can be run manually but i want it to ALWAYS run as soon as a connection is established so the tech doesn't have to do it manually. Logmein has had this feature for over 5 years now.
Create new session types
I would like to be able to create new session types on the same level as Support, Meetings, Access. This would allow me to create Must Knock as a new session type. Once that can be done, modifying session security becomes easier because I can put all knock customers in that special session type rather than ticking and unticking one at a time.
Generate list of all devices with ConnectWise Clients installed
We are looking to be able to export a list of all devices currently associated with our ConnectWise Control environment into a CSV file to make it easier to audit and ensure all machines have the client installed.
Hi Jamie,
You can install "Report Manager" from the Extensions Marketplace. Please follow the steps given in the link below:
Thanks.
FIPs Compliance needed
My Law enforcement clients require FIPs compliance to remote into their systems. We are currently forced to use another product to do this. It would be much more convenient to use ScreenConnect. We have requested this update before and have not heard back.
Customer support service by UserEcho