Would you be able to add feature to reboot android devices. Currently it doesn’t work using CW client and those controls are useless. This could be handy in many situations. 

can you give a general alert if thumbprints change for your product when you upgrade, this will assist with antivirus issues flagging your product.

We would like to be able to collapse each computer to just it's name under the machine list as it gets really busy. Or have the ability to remove the custom fields under the machine list and just show up on the right pane when the computer is clicked.

Please add an option to select all out of date clients to make it easier to update those clients.

PROBLEM:

The web.config UsePersistentTicketCookie is used badly for BOTH the cookie cache related to staying logged on after closing the browser if forgetting to log off manually (bad for security to leave true, so false is best) as well as used for the new Two-Factor Authentication (2FA) (if you turn the setting to false, now you cannot TRUST a device once you close your browser.

SOLUTION:

a.) Leave the web.config TrustDeviceExpireDays as is, but make it write a 2nd unique cookie for this 2FA, and of course honoring '0' as = false as in not trusting.

b.) Also, have it hide the checkbox if it detects the cookie at '0' as it is odd to have it still show.

c.) Finally, the existing UsePersistentTicketCookie keep as is, but ensure it is a unique cookie ONLY for persistence in staying logged in or not after the browser closes

SUMMARY:

These security measures are distinctly different in their context and application and need to give people the ability to customize either and not have the other one break.

Hi there

I was hoping to get the behavior back with the chat, where if a user sent a message, the red dot REMAINED until the message opened, AND once opened, the red dot clears (as opposed to current behavior, where the red dot clears based on timeout).

Thank you

We would like to add more "disconnect" triggers to our servers, that way we would be notified if a server went down.  However the disconnect trigger recognizes all different types of disconnects the same.  So, if we set the triggers now, anyone that logs into a server from screenconnect and then logs off, we get a disconnect message.  It would be great to have the ability to have different types of disconnects.

Please bring back the capability to start and stop services on window PC and services. This new update removed that feature which was very useful. Below is the section that had the feature. 

At the moment we have to install Syncro and CWC individually and then manually copy and paste the unique CWC endpoint code over to Syncro.

We would like assistance with creating a joint installer.