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Chromebox 3 support for google play app
Chromebox 3 supports google play, but the screenconnect app is not supported and there is no longer a chrome extension. Is ConnectWise looking at supporting the app for a Chromebox?
Direct Link to Backstage in V2019
I have reviewed the changes coming in the pending 2019 release and they look great. However one important usability tweak is glaringly obvious.
As described, one will now be able to get to Backstage by right
clicking on a computer, and selecting Join with Options from the
drop-down menu. This opens a dialog box where one can click the
Backstage radio button and then click Join Session. This is an unnecessarily complex sequence
of four clicks and intermediary mouse movements (right click, click
Join with Options, click radio button, click Join Sessions).
This can very easily and more naturally be done with one or two clicks. It could be done with one click by adding a [BS] button in the vast unused space on the host page, as below:
Or it could be two clicks (right click, click Backstage) by putting [Backstage] directly in the drop-down menu. You could still retain Join with Options for those who want to select Suspend My Input or other future options.
It is, in fact, easier to go to Backstage right now: double-click to open the session then immediately click [Backstage]. This of course creates the possibility of accidentally disturbing the user with mouse movement, but the sequence is ironically more direct than what you are proposing for direct access to Backstage.
We go to Backstage 10+ times per day per technician, so having the four click sequence for no reason is going to be immediately irritating.Encrypt files in ScreenConnect\App_Data\Toolbox
i think the files on the server in ScreenConnect\App_Data\Toolbox
should be encrypted so that anyone with access to the server could not
modify the files and inject virus or malware .
this could easly be a nice target for ransomware to spread fast .
encrypt the files stored there
when a tech request one the server decrypts with unknown key
and uploads to pc needing the file .
set up a RECENT connections "Session Group" - a group containing all connected sessions in the last 24 hours
I would like to be able to set up a RECENT connections "Session Group". One that would consist of a group containing all connected sessions (both host & client) in the last 24 hours. So regardless of which Session Group they originate from, if I've worked with them today I can just go to the Recent connections group & switch between connections there without having to go out & search for them each time.
New desired locations (Amsterdam)
https://control.product.connectwise.com/communities/1/topics/714-new-desired-location-brasil
Fix the Forum
One day management changes, the next day the forums go down. Coincidence? I don't care, just please fix them. No logins permitted and also we're back to not redirecting to SSL
The forum referenced in this post has been completely disabled, and are being migrated to the virtual community:
Home - ConnectWise
Please be aware that CW-SSO login credentials are required.
Screenshots to automatically be stored in folders named by Session Groups
I take alot of screenshots.
Over time you end up with an absolute mess of screenshots.
Would be nice to have an option (on by default) where screenshots are stored in subfolders based on Session Group names, and potentially you could have subfolders within them based on the machine name.
Any machine that wasn't part of a Session Group, could just save in to the main screenshot folder.
make a participants input blocked icon similar to the participant annotating icon
when viewing the participants section and a host is using the annotation tools, you can see that hosts Icon change to a pencil from the default headset & mouse . The same should apply for a Host who has suspended his or her input or transferring a file. Maybe something like the default mouse icon with an X over it? And for file transfer two arrows pointing away from each other while stacked on top of each other?
We have more information on our forum post here: https://controlforum.connectwise.com/yaf_postst9736_Extension--Slack-Integration--5-6-required.aspx
Please note that the forum is read-only at this time.
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