App.config needs a version number so you can tell if every agent is updated to the correct setting.

Hello, I've been using Connect Wise for over a year now and work with many individuals and businesses.  A convenient requested feature is listed in the header of this notice.  I'm wondering when this would be available for IT's to utilize and how we could enable this feature.  The sooner the better!  To just use the drawing tool is rather cumbersome and ineffective.

Thank you,

Bill Marks

Computer Training & Support Services, Inc.

847-736-2326

email:  bill@ctandss.com

Hello,

The missing file transfer option in Android is relly a sad thing for us. We use Control VERY intensive on Windows platforms, and also now from an Android device. The file transfer is so much used,  is it possible it will be added ??

Thx so much in advance !

Currently you have to go to CTRL+ALT+DEL then select it on the user's machine/server.

Would be nice to just lock something from one button then disconnect.

When creating a Host Pass the only options are to give same same permissions as the tech creating it or view-only. This gives the vendor (or whoever) access to backstage and command line/powershell without logging into windows. Can an option be added to restrict access to backstage?

I would like to be able to know when my clients install or uninstall software.  I often get requests from company owners, that say they want to monitor what employees install and uninstall.   Not as a "NOSEY" or "CONTROL FREAK" situation, but just to hold someone accountable when they are messing with software that they should not be.

Currently we can not receive files from a headless Linux client - the receive function does not work with headless as it usually opens a "Select file" window within the GUI. A simple command that can be run from the terminal would be a great addition for headless clients.

I recently spoke with a support agent and they told me that the Additional General Information extension is being depreciated because "...that extension was deprecated. We built part of that doc into the product".  We used that extension to provide detailed information for our environment in a convenient easy to find location. It would be great if we can get that info added again.

There's a DAYSAGO variable for session group creation, but not HOURSAGO or MINUTESAGO.  Would like to create a more granular view to see idle computers.

First I want to say the new Triggers interface is great! Really liking it so far and was able to implement a trigger to our time-tracker's API.

The problem I'm facing is that there isn't a property for Connection.Duration and my time tracker requires a duration value.

If the trigger is activated with: Event.EventType = 'Disconnected' AND Connection.ProcessType = 'Host'

I can get the session start time with {Connection.ConnectedTime}

and an end time with {Event.Time}

But our time-tracker's API requires a duration value.

Would be great to have {Connection.StartTime} {Connection.EndTime} and {Connection.Duration}