Welcome to the ConnectWise Control Feature Request Portal

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  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.

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  • Only one request per post.
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Thank you for sharing your thoughts with us!

+1
Under Review

OS X proxy support

jason 6 years ago updated by Mike Bannerman 6 years ago 1

I have clients that have Apple Server that require proxy setting. There is no direct external access to the internet. Internet access is filtered with Zscaler https://www.zscaler.com that requires a username and password. No proxy support is a deal breaker for me.

+1
Under Review

Add a "One Click Logon" to the main menubar.

Smucker 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 1

This would send ctrl-alt-del and the stored credentials to the host computer. GoToAssit asks you if you would like to login with the stored credentials, the does these tasks for you.

+1
Considering for Future Release

Add pagination to session list of Access pane

Russell 6 years ago updated by anonymous 6 years ago 3

This could improve performance and reduce load times for very large session groups. I searched for this among feature request topics and did not specifically see it.

+1
Closed

The ability to blank the screen as in disable the monitor on the guest side instead of black the screen.

mike potgoreanu 6 years ago updated by anonymous 6 years ago 6

We would like the ability to blank the screen on the guest side to disable the monitor. Black screen still shows some interaction on the guest PC.

+1
Under Review

Transfer to myself and Join the Session

Mindy 7 years ago updated by Sean Keown 4 years ago 2

A right-click option where the session will be transferred to myself and I will automatically join the session in 1 step.

+1
Considering for Future Release

Set multiple Maintenance actions at once

stefan pirhofer 7 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 2

At the moment it is not possible to add, modify,... multiple maintenance actions at once. Means ConnectWise control service will be restarted each time a new actions has been created or modified. To prevent Service down times and active sessions disconnections, it would be nice to set up several maintenance actions at once.

+1
Under Review

Send WOL Packet Automatically when a system goes offine.

dlindsay 7 years ago updated by anonymous 6 years ago 1

Automatically send a wake up packet when a machine goes offline via WOL, instantly or after a give amount of time.

+1
Under Review

Kace

Justin Degenaars 7 years ago updated by anonymous 6 years ago 1

Please add the ability to easily integrate with a K1000. Please?

+1
Considering for Future Release

Create list of URLs/Links to push

pchristian 7 years ago updated by anonymous 6 years ago 2

My request is to be able to create a list of common URL's we might use, and have an option to "push" those to the guest and have it open in whatever their default browser is would be nice.


I accomplish this already by creating a shortcut to a URL on my desktop, and then copying the .URL file to the toolbox.


However, it'd be cool to have the process streamlined a little more by having a section in the toolbar where we can populate and organize a list of URL's without the process I'm using of first creating a .URL file on my desktop, then uploading such said .URL file to the toolbox.


many thanks!

+1
Closed

Create custom nested subgroups under main session group

carson 7 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 1

We would like to be able to create a subgroup under an organization (based on things like Notes and Session Names) and then be able to give the subgroups custom names.


Example:

Main Session Group: Hospital (CustomProperty1 LIKE 'Hospital')

Subgroup: Clinic Machines (Name LIKE '*Clinic*')


Hospital (All Machines)

 >Clinic Machines (Only machines with "Clinic" in the name)


Thanks!

Answer

Hi Carson, 


Check out this doc on how to create session subgroups with custom naming conventions. https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_page/Session_groups/Create_session_subgroups