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Thank you for sharing your thoughts with us!
File Transfer in Meeting Sessions
Please add the option to transfer files in Meeting sessions.
control hours that a user can access a session group
to be able to have a user only access a session group during a certain time frame. example only can access session group A from 8am to 5pm
Allow multiple two factor options for the same user (i.e., Google Auth and Email)
Would like the option to use more than one 2-factor option for the same user.
Add ability to cosmetically change URL hosts use to invite with a code in a cloud instance
We would like to be able to change the URL that shows up for our techs inviting with a code so we can streamline our instructions for inviting a customer. We cannot use the CNAME method as we have our cloud instance integrated with our website via an iframe.
I worked with support on this and was told there was a web.config key called WebServerAddressableURI which is unfortunately disabled in cloud instances. I would greatly appreciate it if either the key is added/enabled in a cloud instance or if a web resource can be made instead.
Here is a screenshot for reference, we are trying to change the URL shown below.
Hi Kirsten,
I have reached out to the forum guys and they helped me create an extension that didn't sacrifice anything in the menus. Feel free to mark this as completed if you want to.
If anyone who views this page wants to check it out, here is a link to the forum page:
Ability to Hide Meeting Tab and Feature
We don't use the meeting features in our product and would prefer to hide that tab in the web interface.
Hi Clint,
You can hide the tab from users by disabling the permission CreateMeetingSession under the user's role.
Session Group Position and Move Ideas
We bulk created 200+ session groups over the past year and would like an easier way to view them and/or move their current position or order. Here are some ideas we would like to see.
- Be able to drag and drop positions in the GUI
- Move up one or down one.
This would be similar to the existing "Mote to Top" and "Move to Bottom" buttons.
- Move To Position - With Searching instead of just the "drop down" option.
- Be able to order/sort alphabetically
The Idea behind this is to sort once alphabetically, then move custom groups around as needed.
Pointing on Meeting Session
We would like to have the ability to allow your audience point at something during the meeting when they have questions. We also use Team Viewer and they have that feature that Screenconnect is lacking. When users click at an area they want us to go back, their name pops up with the pointer at the location they clicked. I will be happy to show you on a remote session.
Browser notifications for guest joining session
It would be useful is there was an option to display browser desktop notifications or change the page title (e.g. "(1) ConnectWise Control" or "*** ConnectWise Control") when a guest joins a session, eliminating the need to have the client or page open to know when someone has joined. A click of the notification could instantly trigger the ScreenConnect client URL handler, making joining very quick.
These are the desktop notifications I'm referring to:
https://developer.chrome.com/extensions/desktop_notifications
Allow grouping by organisation
Allow grouping by organisation under the Access tab in a similar fashion session groups are displayed (without the need to manually create filters).
Hi MSN,
In 6.6 subgroups under All Machines (Access Only) will automatically generate by organization.
Theme colours - Text colour to not be defined by a background colour
The colour of the text in many areas is defined by the property “Shade1 background colour”. Background colours are typically the opposite contrast needed to a text colour.
Therefore it’s incredibly difficult to use the right colours.
Is there anyway to break these components out in your theme editor, or an ability to use a CSS editor?
Or ideally to have the “Header Text Colour” extend to all areas where the “Header Background Colour” is used?
Customer support service by UserEcho