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Thank you for sharing your thoughts with us!
MTR tool
Would be nice if there was a built-in MTR tool, so we could troubleshoot connection issues without the need for additional tools.
Add a drop down keypad to the ad hoc site for the client to enter their code
Add a drop down keypad to the ad hoc site for the client to enter their code for us to connect
Adhoc Enter Support Code Keypad
We have a link to our Adhoc login on our website however many of our customers are using touch screen POS stations that we are trying to connect to. Can we enable a number pad popup on the number entry box since our clients typically do not have access to a physical keyboard and/or cannot locate the Windows keyboard?
RUN BUTTON doesn't disappear, put it on top of all windows or have it in a folder we can navigate users too. 8 out of 10 users can not find the RUN button after clicking join session. Please make visible or in a specific location.
RUN BUTTON doesn't disappear, put it on top of all windows or have it in a folder we can navigate users too. 8 out of 10 users can not find the RUN button after clicking join session. Please make visible or in a specific location.
Session Group Filter For Recently Added
Since my client is set to install via GPO on devices joining the domain, or after reboot, I get devices connected to my ScreenConnect sessions frequently. Unfortunately, I have no way to determine which computers were joined unless I were to make the installer completely blank, but then I would need to figure out what site they were at.
There should be a session group filter option for recently added. This will let us determine which devices recently joined the sessions list.
Better late than never... This is the syntax you'd want to use:
FirstEventTime > $4DAYSAGO
(You can replace 4 with whatever number you want.)
Timeline extended to record unlimited amount to be saved in a single CSV formatted file
Simple way to save all sessions so I can go back and review and/or have evidence of working with my customers.
Implementation up to the developers...
Use SecurityPanel.DisplayNameVisible in Consent Message
We have SecurityPanel.DisplayNameVisible currently set to True, so Display Names are used throughout Control.
However, when prompting for consent, it uses the variable {0}, which shows the user name instead.
Would be great if this could be changed and we could use the Display Name here.
push notification for 2FA
I like LastPass Authenticator because it supports Push Notifications and "one click" accept. I haven't found this as an option with Google Authenticator. Am I overlooking that feature?
The ability of multiple entities accessing the same machine
Corporate Entity who have Franchisee who also need access; however, the Corporate Entity will need the ability to see all Franchise and Corporate machines while the Franchisee would only need to see their own machines.
Customer support service by UserEcho
