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Thank you for sharing your thoughts with us!
Client application icon connection status indication
The client application/service icon has only one image. It would be nice if there would be three service icons. The standard "Waiting for host", "Host connected" and "Offline" when the client application can't connect to cloud or self hosted portal.
Hi Trevor,
We added a glyph to the tray icon in 6.2 to visually indicate statuses by color. I believe this is the solution to your request.
Follow the link below for more details:
Set custom color for each machine in the session list
I'd like the ability to set the background color of each workstation in the Session list. For example: I can quickly find the domain server or front office machines by looking for the background color I assigned for each of them.
You may even want to offer pattern options like stripes and the like
Easier Method to Select Multiple Remote Access Systems
I have several Command Line extensions I use on my remote systems. To run these commands, I have to click the checkbox for each machine on the host screen. It would be nice to have a Shift+Click option, similar to the Windows option for selecting multiple files that are listed in contiguous order. For example, if I have machines 1-30 and wish to operate on machines 12-20, I could click machine 12, depress the Shift key, and then click machine 20 to select those nine machines.
Hey lbelue,
It is possible to use the shortcut shift+click on the session list. Give it a try and if it doesn't seem to work let me know.
Change Layout of Command Tool Edit Settings Screen
The current screen layout is hard to navigate/understand. There is a section for the Name, with a line/separator underneath. Then there is a section for entering the actual Command. The line between these sections makes it seem they are unrelated. I think it would be better if the Command Name and the Command text boxes are included within the same section, with no line separating them. A line/separator would then be placed delineate the next section.
time and Timezone
it would be nice on the information panel to have the remote system time and timezone available.
Version 6.1.12292.6236: Unable to remove Inite Icon
We have the ability to manipulate button texts in the sessions ribbon, however, we cannot remove the icon. As an appearance option, may we get command.invitevisible with the ability to set the value as false?
Hi Dan,
You should expect to see some new UI enhancements in 6.3. One major improvement we implemented was combining the functionality available in the create, invite and edit session modals into a single tab on the session detail panel. This change will solve your registered issue. As a side note - it will still be possible to disable join methods (i.e. code, email, etc.).
Install to the current user without admin privileges
Most users that we have to deal with are not in the same office, and they are standard users, meaning they cant install the .exe or the .msi ( i guess because of the service installation)
is there any way i could build an installer that will install only for the current user and would not require them to be admin ?
Would save so much time
Thanks
Hi Kevin,
There isn't a way to set the access installer for a limited user. The local admin would have to allow the standard user to install MSI packages. Otherwise, the standard user must enter an admin password or contact their local admin for passage, and this is because of how security policies are set up on their end.
Allow Custom Relay Address
When building unattended installation packages, ScreenConnect will use the address in the URL bar as the relay for the client. Problem is, that won't be accurate if somebody is logging in from localhost or through a VPN. When creating a package, there should be an option on that screen or in web.config to set a custom relay URL.
You can use the web.config setting RelayAddressableUri to hard-code a specific address for the relay service. A bit more info here: https://help.screenconnect.com/Defining_a_hostname_for_unattended_access_sessions
winautomation server intergretation
it would be nice to have ScreenConnect integrate with our winautomation server.
Variables in task icon custom links
Hi - I think it would be useful to enable us to pass variable into URLs via the task bar icon. For example, passing the username or computer name into a URL or email link.
Please can you make that possible?
Customer support service by UserEcho
