Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
deny a user from specific organizations
my techs have access to all machines, i would like to be able to deny them access to specific groups (organiztions)
Hello rda,
Please take a look at this help article:
https://help.screenconnect.com/KB:Restrict_access_to_remote_machines_by_organization
I hope this will help you.
Warn before disconnecting a session where a file transfer is still in progress
When you have a large file transfer going on, it sometimes happens you close the normal session also closing the file transfer session inadvertently.
It would be nice if you a least got a warning that a file transfer is still going on and if you are sure you want to end the main session closing the file transfer as well....
Sometimes this means restarting a hour lasting file transfer again for us.....
Ad hoc with ScreenConnect Cloud account
We Would be happy to have Ad hoc incorporated into our ScreenConnect Cloud account so techs can quickly connect to new machines using their same ScreenConnect login.
Trevor,
It is possible to bundle support (ad-hoc) and access sessions on an instance if you would like to make a license change sign into your cloud account and select the "Actions" option on the instance.
For more information about our package offerings, take a look at our pricing page here: https://www.screenconnect.com/Pricing
If you would like to find the best plan for you, contact our sales team here: https://www.screenconnect.com/Contact
Build Installer with blank computer name
It would be most helpful if when configuring the build installer and the option for Name:> Use Specific Value: is selected and the name was left blank or something like a question mark was inserted, it would then prompt the person running the install to manually type in the name on the fly. For our operation, this would be so very helpful as many of our computers have the same computer name but are located in different enterprises.
2 factor authentication via e-mail
We use 2 factor authentication via e-mail quite extensively. For use with copy paste, it would be much appreciated if the number was on the far right rather than (EOM). Example: Your one-time password is: (EOM) 771644 This way the mouse drag across the 6 digit number would be much easier.
Hey Trevor,
You can move the key to the end of the subject line by editing this appearance web resource: EmailAuthenticationProviderSubjectFormat
Switch the {0} and (EOM) around.
Shutdown Unattended Machines
Can we have a way to shutdown unattended workstations without the need to connect to the workstation first?
Having to do 200 machines, one at a time is a bit of a pain.
...as a workaround you can send the command: shutdown /s /f
using the Commands section. Use the Command Toolbox to remember the command for reuse
Check out other useful things you can do here: https://docs.google.com/spreadsheets/d/1l8fTJBo1Om4G5o7hNYCLNS0kqQoKfysv5CzAaMG11HQ/edit
Add useful commands yourself if you have some not listed :)
Deploy from command line.
I would like to have the ability to silently deploy a screen connect installer package from command line on computers we manage.
Increment Access Client version when changed
When we make a change to either the Apperance settings or the App.config I understand that we need to get the clients to re-install to pick up those changes.
However, its not obvious which clients have been re-installed.
Is it possible to have the client version increment slightly when these changes are made, so the older ones are obvious, just like when a new server version comes out?
Toolbox takes a long time to load if you run tool on multiple connections
if you run a tool on 50+ connections it will take several minutes if you connect to a system for the toolbox to load. It can even be a simple renaming of a file and this behavior happens. using version 6.1, This issue was not happening on 6.0.
Bomgar InSight alternative
I would be great if ScreenConnect included their own version of Bomgar InSight
Customer support service by UserEcho
