Greetings,

This has been proposed before, considered and implemented about 2 years ago.  However, for some reason, it's been removed.  I don't understand why an improvement feature would be added and then over a 2 year period be silently removed.  Here are the two feature requests I'm referring to:

https://control.product.connectwise.com/communities/1/topics/134-allow-embedded-themes-for-blue-and-green

https://control.product.connectwise.com/communities/1/topics/935-change-embedded-theme-colors

Currently, the only embedded theme is red.  According to the above feature request links, it states this is implemented and closed or completed.

Can we get this functionality back in some way shape or form?  I'd be happy with just adding the blue back to the embedded theme options.  Currently every other theme option has all 3 color options.  The embedded theme is the only one that the color options were left out and I don't understand why.

Thank you,

how we can see who has issue Host Pass ? I want to see a list of Host Pass currently active, I can revoke, but can’t see what I’m revoking?

It would be helpful to have individual permission for each of the following tabs: Commands, Processes, Software, Event Log and Updates.  Currently these all seem to be tied to the "RunCommandOutsideSession" and "RemoveCommandFromSession" permissions.

For example, we want to remove the Commands tab for a certain Role, but still want that Role to have access to Process, Software, Event Log and Updates.  Currently it is all or nothing for these tabs.

Currently, the host connected banner/balloons notifications settings are only available globally under admin configurations. 

These settings are meant to decide whether users should be notified when they're being remotely controlled, which is important for certain industries; or access should be silent with less screen clutter for admin's convenience or monitoring purposes.

Oftentimes, we'd want this behavior to be different under different circumstances and different hosts. For example, we'd want one user role to always trigger the banner (for MSP techs etc), while another role is allowed to go in silently (for client's own access, or a monitoring manager, or a trusted senior admin etc).

It would be nice to provide some checkboxes under Role permissions to allow role-based balloon/notification settings to override the global settings.

Unfortunately after an update to a newer version, we lost the 'Display Name' information and are now left with the user's logon name. Can we get the Display Name back as this helped a lot to quickly find our to be supported users.

Currently we need to check another system to verify the user's logon name and can then search for that.

Please provide the ability to directly launch a Backstage session from a URL, as is currently possible for a console/ desktop session.

At present it is possible to open a new session via URL by appending /Join to its base URL. For example, if the URL for the computer is:

https://myscreenconnect.com/Host#Access/ALL//aa3103ac-1d11-4cec-aeb2-21dd5621f9c5

This opens the host page. But by appending /Join as follows:

https://cer.mynetgear.com/Host#Access/CER//aa3103ac-1d11-4cec-aeb2-21dd5621f9c5/Join

This launches a console/desktop session. This is extremely useful in constructing integrations to third party tools without having to get third party engineers involved or having to dip into APIs. For example, we use this capability in order to integrate Connectwise Control with Datto RMM (formerly Autotask). We have also constructed shortcut keyboard macros for directly launching sessions from a text selection of the computer name.

More often than not we prefer to launch into Backstage with these integrations. Please provide a /Backstage option similar to the existing /Join option.

We have certain clients in session groups that cannot have screenshots taken of their computers due to compliance requirements. We'd like to be able to accommodate this without having to disable preview screenshots altogether. 

We would like the ability to have an alternate / backup to the two factor authentication that can be used in the event the main device / method does not work.

Have a link called alternate authentication that is located under the authentication code part of security that the user can select to go to alternate method

The background size limit is preventing us from using GIFs of our company logo. 
We would like to be able to apply small gifs of our company logo to make our site 'pop' more. 

Thanks