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Thank you for sharing your thoughts with us!
Ability to Disable Forgot Password
Hi All,
This option is available in release version 19.3. In the appearance tab of the Admin page, search (ctrl+f) for LoginPanel.ForgotPasswordLinkVisible and set the value to false in Custom.
iOS App needs a serious overall.
I am moving from TeamViewer. I am a tech that is often out of the office and need a Mobile app that is friendly and fast. Currently, your app is using a mobile-friendly version of your site in an app window. It's not actually an app that connects to your servers. It is not fast, nor easy to use. When I am out I am not looking for full Admin control.... I am just looking to connect quickly and easily with the tools I need to remote assist a customer. I know it's not cheap to design apps or update them, but please address this. As a prospective client... it causes me serious concern if I might have trouble while in the field.
SAML AzureAD support on Linux
Really need SAML 2.0 support for AzureAD integration on Linux. Documentation isn't even clear that this isn't supported on the AzureAD configuration page (there's a warning at the top of the previous, overall "SAML" documentation page). Apparently to do SSO with AzureAD for my techs I'm stuck migrating my server and paying 3X the cost of a Linux box that's worked well for us since version 4 of ScreenConnect...
Windows UAC
Salesforce integration
Would be great to have ability to launch screenconnect from salesforce and ticket integration to customer accounts.
"Use Machine name" character limitation
Microsoft removed the 15 character limitation in hostnames, so computers can have a fair few more characters.
ScreenConnect/Control, when using the "use Machine Name" option cuts off at 15 characters.
You can specify a value that is longer than this 15 character limit which makes no sense why it is being limited.
The issue this is causing is when you have something that integrates through to ScreenConnect using the hostname the result cant be found as the computer is called "MyComputerName-" instead of "MyComputerName-ItsVeryLong"
Ability to Hide Command Tab for users
Please add the ability to hide the command tab or chat tab for specific roles.
Conference call number
Have an option in the meeting area, for all users to be able to see and ring a conference number to connect to rather than using mic and speakers on PC / Laptop
Biometric USB Inputs
To allow us to have full functionality for application access and testing on our remote servers, please allow pass-through of USB input devices such as biometric (fingerprint) readers .
Modify display machine count
In version 6.6 once over a 1000 machines are listed the message pops at the top of the access section saying 'limited to 1000, click to show all'
It would be great if we could choose a number less then a 1000 to display by default. Our techs all use the search function so we could shrink this to 300 displayed which could improve the speed of the portal.
Customer support service by UserEcho