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Thank you for sharing your thoughts with us!

+4
Completed

Ver 6. Need more contrast in menu can we have a theme ( or set of ) that does not have low contrast menus?

walter 8 years ago updated by anonymous 8 years ago 12

I think the version 5 screen were more readable. Ver 6 looks very nice, like where it is going

+4
Completed

Audit Log Export

Rusty 8 years ago updated by John Nolan 4 years ago 5

Would like to see a feature where one could export the audit log to a format usable by Excel. This would allow us to search and filter. Would also allow us to send logs to clients if needed.

Answer
anonymous 7 years ago

Hello Rusty,

We now have the Extension: Report Manager, which allows you to create a report and download it. You have the options to download to CSV, XML, and JSON. For information please take a look here.


We also have the extension, Download Audit Log as CSV that would help you out.



+5
Completed

Add bulk thumbnail page for quick viewing of all activity

Trent Miller 8 years ago updated by anonymous 7 years ago 3 1 duplicate

We've caught a few school policy violations by pure luck when glancing at the thumbnail previews.

Moodle used to have a www.moodlersiteurl/USERPIX URL that would show all of the current user profile pictures in an array on a single web page. It would be awesome if we could see all current thumbnails for all computers in one web page.


A quick glance at all of them would be beneficial to us K-12 tech guys trying to control the inappropriate use and probably to other companies.

Answer
anonymous 7 years ago
+4
Completed

UP and DOWN arrow key

mhighsmith 8 years ago updated by anonymous 6 years ago 12

to be able to use the UP and DOWN arrow keys to go through the hosts on the web gui.

+4
Under Review

Add link retrieval for extended auditing into the Report Manager extension

Michael Legato (Support) 8 years ago 0

Requesting the ability for the Report Manager extension to be able to locate/display links to video recordings when extended auditing is turned on.


CW#7874146

+4
Completed

Disable Sleep and Hibernation on Machines

Zach Echlin 8 years ago updated by anonymous 8 years ago 2

LogMeIn has long had the ability to disable sleep and hibernation on client machines.


Currently, I am having to issue the following commands to machines to disable sleep and hibernation:


c:\windows\system32\powercfg.exe -change -disk-timeout-ac 0
c:\windows\system32\powercfg.exe -change -standby-timeout-ac 0
c:\windows\system32\powercfg.exe -change -hibernate-timeout-ac 0

It would be nice if ScreenConnect had the option to disable sleep and hibernation automatically or in an automated way for a selection of machines.

Answer
Michael Bannerman 8 years ago

Acquire Wake Lock – New for ScreenConnect 5.5. Prevent a remote machine from auto-locking, going to sleep, playing a screensaver, or hibernating. If you forget to select the “Release” button, the wake lock will automatically release when you close the host client window.


https://help.screenconnect.com/ScreenConnect_5.5_Release_Notes#Acquire_Wake_Lock


If you're looking for a more permanently change the status, I would load your cmds into the commands toolbox for distribution: http://forum.screenconnect.com/yaf_postst8007_Extension--Command-Toolbox.aspx#post28828


Does this help?

+4
Completed

Ability to force SC client to try to reconnect when "waiting to retry" is taking too long

Eric Barrette 8 years ago updated by Michael Bannerman 8 years ago 2

Hello,

Many times I come across clients that for whatever reason did not have internet access when the SC client was loaded, therefore making the client stay in a "waiting to retry" mode for several minutes. I would like the ability for the client to be able to force a retry, or at least the ability to configure a shorter "waiting to retry" time.


Thanks

Answer
Michael Bannerman 8 years ago

This option will be included in the 6.1 release.

+4
Completed

Show current clipboard in Helper Tab

Ben McNelly 8 years ago updated by anonymous 7 years ago 6

It would be great if whatever is in your clipboard was displayed (like a 30 char snippet...) in the Helper tab/rollout so you can see what you are going to get when you hit paste/ctrl-v on the client side.

Answer
anonymous 7 years ago
+4
Completed

Disable "your computer is being controlled by" while keeping tray icon visible

Michael Legato (Support) 9 years ago updated by anonymous 8 years ago 2

Please add the ability to hide the banner for "your computer is being controlled by..." while still allowing the system tray icon to appear.


CW#7777101

+4
Completed

Mac to Mac file transfers should have a progress bar

Ryan 9 years ago updated by anonymous 8 years ago 4

Mac to Mac file transfers should have a progress bar to show folder download/upload progress