Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
session group audit
Please add the ability to see audit logs for added and deleted session groups
Ability to force chat window forward
I work for an MSP and use ScreenConnect for all our tenents. A lot of our tenents use Windows RDS. This means that even the taskbar is hidden and we have to resort to other methods of communications to contact them. Other times, somehow, users can just not see the chat window notification flashing in the task bar. Giving us an option to force the Window forward from either the dashboard or via the cli would allow us to provide much faster support for issues.
ConnectWise Control Access for mobile devices configurable via Microsoft Intune
Presently, there's no way to configure ConnectWise Control Access for mobile devices via Microsoft Intune. I have a client presently that's co-managed and would like to replace some workstations with tablets and they have to manually setup everything. The application can automatically be deployed, but there's zero configuration within Intune.
split monitors and scale to fit screen and taskbar but not full screen
how do you make it so that it automatically scales to the borders and just above the taskbar but not full-screen? it used to do that, but now it just splits without scaling to fit the borders and the taskbar.
This has been resolved in the latest 22.10 release:
22.10.11109
ConnectWise Control, ability to have custom application/service name
using the appearance editor from the extension store you are able to change the logo and the task bar icon name. But we cant change the application or the service name to a custom name, its always the default ScreenConnect (xxxxxxxxx). This feature would be great. Last time i tried Automate I was able to make these changes, so it should not be hard to have Control do this too.
host pass management
Would it be possible to get some type of Host Pass management? For example:
1. View all current host passes.
2. History of passes created.
2. Revoke individual host passes.
3. Extending/decreasing lifetime of a current passes.
4. Only allow specified public IP's to use host passes to help eliminate unauthorized use of the link.
5. Any other method that could isolate the link to an specific individual.
Thank you,
Remote MAC updates
Hello
It seems that remote updates for MAC devices are not working with Connectwise Control at the moment. Is it possible to implement this feature?
Currently, when you click on "Updates" in the right panel, for MAC devices you can only see the "Updates loading" message and they never load.
Thanks!
Page in Admin section to view all the queued tasks & reinstalls, with ability to see active tasks, move priority or delete tasks.
I know you can click an individual client and view the pending tasks. But I'm requesting an overall server side tab in the Admin section that would show me in one tab all the tasks the server is working on in one page.
-See the priority of tasks and which ones it's currently working on
-Be able to move tasks to the top of the priority
-Be able to delete tasks that I don't want anymore.
Halo ITSM Integration with ConnectWise Control
This seems like an easy integration and they already support a number of other remote support application integrations.
Customer support service by UserEcho