Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
Unattended session download from URL
In our line of business, we cooperating with our client's IT department or external consultants to setup the unattended sessions. We are usually generating a customer specific session package each time, where we fill in customer info into the session properties (Customername/CustomerNO/Etc). After generating the session, we send the installer package by email to the external consulting and they are installing it. This is very time consuming and manual.
Change Color ofMessage Notification Dot
It would be very nice to be able to change the color separate from the main these of the message notification dot. It blends in with the rest of the screen and is nearly unnoticeable.
HostSessionWithoutConsent by session group
We would like to be able to specify that connection is possible with or without end user consent for each session group, and even for each access session.
Hello Yves,
You can set the role-based permission HostSessionWithoutConsent to specific access groups on the security page.
Navigation Panel Access
When users who were limited to a specific session group logged into a
ScreenConnect 5.5 server, they would default to the Access node and
their assigned session group. The Support and Meeting nodes were not
visible. After upgrading to ScreenConnect 6.x, the same users now see
all three nodes and have to click on the Access node to see their
assigned session group.
It would be nice if these users could be defaulted to the Access node so that they see the computers in their assigned session group immediately.
This fix is in the 6.0 update scheduled to be released this week for On Premise and Cloud. The enhancement is done and tested so I'm closing this issue. We'll announce the release in the forum output stream: http://forum.screenconnect.com/yaf_topics9_Output-Stream.aspx .
bring back the button to enlarge desktop preview - like we had in 5.x.x version
bring back the button to enlarge desktop preview - like we had in 5.x.x version
This is also available on cloud. You need to check for the "Expand Thumbnail Preview Extension" and the Edit the Web.config" Extension. You'll need the edit the web.config extension to increase quality: https://help.screenconnect.com/Editing_the_web.config_file#Resize_or_remove_a_session.27s_screen_preview_on_the_Host_page
2 "1 plan" accounts management
I have to accounts on "1 plan", because we have a small support operation and having standard qty 2 is too much in a lot of senses. I want to be able to toggle between my 2 accounts within my admin console
in extension: guest session starter: need translation for french : start a new session : démarrer une nouvelle session
I am trying to have our home page at jepca.ca to be in french. Anyone can help ?
Hello Jpc,
It looks like this extension developer didn't translate the resource: StartSessionPanel.ButtonText, but you can edit the file and add the translation.
What you need to do is:
1. Clone the extension from the Extensions page (assuming you have it already installed)
2. Edit the file > Go to the last Web.resx > add: <data name="StartSessionPanel.ButtonText" xml:space="preserve"> <value>démarrer une nouvelle session</value> </data>
Log each and every activity performed by host and guest like mouse and keyboard events, etc.
We had one instance where a guest complained that he did not delete the file or he did not wrote that on the chat window, etc. There should be a way to know that who(guest or host) had the control over the mouse/keyboard of the remote computer.
Hi Andrew,
Have you tried using the ScreenConnector extension? This will allow you to pin any of your sessions so you can later connect to them without having to go to your host page. Note that when you want to add a session you'll need to know the session name since the extension will not list all available sessions out for you, but they'll be saved once pinned. For more information visit this page: http://forum.screenconnect.com/yaf_postst4354_Extension--ScreenConnector.aspx
Display Page.Background with Custom Themes
If you customize the Web Resources with a Page.Background of your choice it displays properly as long as you use the built-in Visual Themes. If you prefer to install the Custom Theme Manager Extension and create your own custom Visual Theme the Web Resource configuration does not apply the Page.Background customization to display your image. In fact it won't even display the default Screen Connect pre-defined Page.Background, it's just a blank white page. Please fix this!
Hello Travis,
I've set my own page.background with a custom theme and everything seems to work. Please contact our Support Team for further help if you continue to have trouble.
Customer support service by UserEcho
