Welcome to the ConnectWise Control Feature Request Portal
If you do not have an account, click "Sign in/ Sign up" to get started.
Tips
- Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
- If you find a matching request, give it a thumbs up and throw in a comment.
- If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.
Rules
- No spam, advertising, or self-promotion.
- No offensive posts, links, or images.
- Only one request per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Thank you for sharing your thoughts with us!
Remove "Login" field after SAML integration.
Have the option to only allow authentication through SAML once it's integrated.
Group Session for Clients Idle Longer than X days
I would like to be able to have a session group filter for machines that have not been online for more than 30 or 60 days for example.
Add a user forgot password link
Needed a link/option on the login page for users to reset their forms authentication password. .
This functionality already existss, see here for more information:
Reset your password - ConnectWise
In order to reset your password without an administrator, these three conditions must be true:
- An internal user source is enabled
- The internal user source has at least one user
- The internal user source has at least one user with a valid email address
If these conditions aren't met, you won't see the Forgot Password? link.
Require tech to enter a note/comment before joining and at the end of a session
Partner asks to add requirement for tech's to enter a note/command ("Why are you connecting to this session") before joining and at the end of a session for auditing purposes.
Add "Uptime" or "Time since last boot" to General Info tab
It would be nice to know at a glance how long it has been since a system was last rebooted.
Forum Post related to this.
Hey,
We added system uptime, along with a few other additional details, to the general tab. This should become available within the next two releases (6.6-6.7).
One-button login with Stored Credentials
Partner is requesting a way to join sessions faster when the guest machine is at the login screen.
Current behavior is
1. Join session
2. Send Ctrl+Alt+Delete
3. Send session credentials
The request states that the customer would like to click join and SC automatically performs all three steps so he can continue working seamlessly when the credentials are stored.
MAC OSx ability to Screen Split
Dev team,
Can you provide the feature for split screens option on Mac OSx. I am able to do it on my windows machine, but not able to do it on a mac.
Create separate role permissions on Session Sub Groups
The ability to grant specific role permissions to sub groups in addition to standard session groups would be fantastic, would simplify our session group screen and would keep everything nice, logical and tidy.
Allow the Automatic Screen Recording to be limited to a single device
Allow the Automatic Screen Recording to be limited to a single device instead of global setting that applies to all devices.
This is a feature of Extended Auditing. http://help.screenconnect.com/Administration_page_audit_tab
Smart card pass thru support for Windows Login and/or Admin Functions
From CW-7588576:
Partner is looking for a means to be able to use smart cards through a session to support smart card requirements for admin functions on remote systems. Notes that RDP supports a pass through device so local smart card is presented through the RDP session to the remote system for Authentication.
Customer support service by UserEcho